How to Onboard From Client Hub

Learn how to onboard to 360Pilot from your 360Dialog Client Hub.

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If you don’t have a WhatsApp Business API number yet, you can create one directly through the 360Dialog Platform by following the steps in this guidearrow-up-right.

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1

Login to the 360Dialog Client Hub

Use your existing credentials to access the 360Dialog Client Hubarrow-up-right

2

Upgrade to 360Pilot

Inside the Hub, locate the button at the top of the page and click “Upgrade to 360Pilot”. You will be redirected to the 360Pilot Onboarding Flow.

3

Go through Product Overview & Review Terms of Service

The first page provides an introduction to 360Pilot, including:

To continue, review and accept the Terms of Service, then click Continue.

4

Set a Payment Method

  • If you already have a payment method configured, your details will be displayed automatically.

  • If not — or if you wish to use a different method — you can add a new payment method by entering the required information.

5

Meta Permission

When you click Continue, a pop-up will appear. Log in using the same Facebook account you use to manage your WABA.

To grant the required permissions:

  1. Click Open Meta Authorization, then Continue

  1. Select the Ad Account you want to use

  1. Review the requested permissions and click Save

6

Complete Setup

Once you accept and save, the setup is complete.

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You may need to wait up to 24 hours to receive a confirmation email with the next steps to activate your account.

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