> For the complete documentation index, see [llms.txt](https://docs.360dialog.com/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.360dialog.com/docs/hub/channels.md).

# Channels

The channels section can be used to view key information about a channel.

* Display Name
* Number
* Waba Account (name)
* Status
* Business Messaging Limit
* Quality rating

<figure><img src="/files/y6MeNEAauUu4oFmVB3Pi" alt=""><figcaption></figcaption></figure>

### Display Name

The current display name can be visible here.

<figure><img src="/files/dfqZrZGJGdl2MTcPzJMe" alt=""><figcaption></figcaption></figure>

### Number

All numbers associated with the particular client account can be found here.&#x20;

<figure><img src="/files/clTiiQggBr7vidOhu3Mv" alt=""><figcaption></figcaption></figure>

### Waba Account

The WhatsApp Business Account (WABA) name associated with the number can be found here.&#x20;

<figure><img src="/files/6UEhb3Vl9bYkGocOXLw4" alt=""><figcaption></figcaption></figure>

### Status

Channel status can be found here.&#x20;

<figure><img src="/files/YgGvRzeoYka2EEjFxTOZ" alt=""><figcaption></figcaption></figure>

The status may be one of the following:

| Status     | Description                                                                                                                                |
| ---------- | ------------------------------------------------------------------------------------------------------------------------------------------ |
| Live       | This number is active and ready to send and receive messages.                                                                              |
| Setting up | We’re finalizing the setup of this number. It will be ready to use soon.                                                                   |
| Error      | Please contact support. Something is preventing this number from working                                                                   |
| Inactive   | <p>Your channel is no longer active.</p><p>Customers can’t reach you, and you can’t message them.</p>                                      |
| Cancelled  | <p>Your channel is scheduled for cancellation.</p><p>At the end of this month, you will no longer be able to send or receive messages.</p> |

### Business Limit

The current messaging limit can be found here. More info about the limit is available [here](/docs/resources/wabas.md#message-limits).&#x20;

<figure><img src="/files/7iNYL5IH4kf3Zsen3jcS" alt=""><figcaption></figcaption></figure>

### Quality Rating

The current quality rating can be found here. More info about the quality ratings is available [here](/docs/resources/phone-numbers/quality-rating.md).&#x20;

<figure><img src="/files/fs8AXAjpn5hFk7vmvr3H" alt=""><figcaption></figcaption></figure>

### Add Channel

The option to add a new channel can be found here. This button will trigger the onboarding flow as described [here](/docs/hub/embedded-signup.md#click-add-number).

<figure><img src="/files/YdgL0Ej55VFYZF0lyj84" alt=""><figcaption></figcaption></figure>


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