# Migrate a phone number to a new WABA

## **How to migrate a phone number to a new WABA**

{% stepper %}
{% step %}

### Migration checklist

Disable [2FA](https://docs.360dialog.com/docs/resources/phone-numbers/2fa) and review the [migration checklist](https://docs.360dialog.com/docs/hub/migrations#migration-checklist).
{% endstep %}

{% step %}

### Access WABA Management App

360Dialog Hub > **Manage WhatsApp Business Account**<br>
{% endstep %}

{% step %}

### Click Migrate Number

Locate the WhatsApp Business Account and click Migrate Number toggle.

<figure><img src="/files/rCP6xVsy7Zcq3LyNJyaU" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Migrate number between WABAs

Select the first option: Migrate number between WABAs

<figure><img src="/files/53gQThwhYzbGi48TpExK" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Login to the Meta Portfolio

If you are not already logged in, you will be prompted to sign in to the Meta Business Portfolio.
{% endstep %}

{% step %}

### Create a new WhatsApp Business Profile

<div align="left"><figure><img src="/files/uxkinb28sLNih30KA0jV" alt=""><figcaption></figcaption></figure></div>

{% hint style="info" %}
Use clear and distinct WABA names to minimize errors. Note the existing WABA ID and name before creating a new one to ensure easy differentiation during the migration process.
{% endhint %}
{% endstep %}

{% step %}

### Complete the required fields

Complete all the required fields for the new (destination) WABA.
{% endstep %}

{% step %}

<div align="left"><figure><img src="/files/VeFFFxjZM3SnqMrWzTc3" alt="" width="375"><figcaption></figcaption></figure></div>
{% endstep %}

{% step %}

### Finish the Migration process

Using the Embedded Signup flow, follow the steps to the final screen to register the number to the new (destination) WABA.&#x20;

After the migration is complete, verify the transfer by checking the number’s status in its source WABA within WhatsApp Manager. If the status shows as “transferred,” the migration was successful.
{% endstep %}
{% endstepper %}

{% hint style="warning" %}
COEX numbers can´t be migrated between WABAs
{% endhint %}


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