# Migrate a WABA to a new Partner (with 360Dialog)

## Background

For security and billing reasons, A WhatsApp Account (WABA) can only be associated with one integration Partner within the 360Dialog platform at any one time. 

You can view your current Partner from your Profile > Partner > **Current partner** 

<figure><img src="/files/0YZbiyk4yEAsXIjuwMCs" alt=""><figcaption></figcaption></figure>

### Important notes

* This is a single action, so you can only migrate one WABA per request. For instance, if you have three numbers associated with one WhatsApp Business Account, **all numbers** will be migrated to the new Integration Partner.
* If you want to **migrate all WABAs associated with a client account**, please see: [Migrate all numbers to a new Partner (with 360Dialog)](/docs/hub/migrations/migrate-all-numbers-to-a-new-partner-with-360dialog.md)

{% hint style="info" %}
In case you want to migrate only one number, you can first migrate this number to a new waba, and then migrate this waba to the new partner.
{% endhint %}

## How to Change Partner

{% stepper %}
{% step %}
Go to **Number > Manage WhatsApp Business account**

<figure><img src="/files/Cb4jITbj6wvdqTQ9jRIE" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}
Under **WhatsApp Business Account**, select **Migrate number**

<figure><img src="/files/AxPJbWMbuGRQ3VelURg4" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}
Select the migration type: **Migrate number to a new partner in 360Dialog**

<figure><img src="/files/nYRbCxLjNXvhigOzK1A9" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}
Enter the **Partner ID** of your Destination Partner

<figure><img src="/files/7sW570wb1C9VATT7qwtw" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}
Review the number to be migrated to the new Partner and click **Continue**.
{% endstep %}

{% step %}

## Confirm Payment method

Sometimes, your new Integration Partner will require you to add a Payment Method before you can proceed.

{% hint style="warning" %}
It is required **only** if the number is moved from partner-paid to direct-paid.
{% endhint %}
{% endstep %}
{% endstepper %}

## Grant Permissions to New Partner <a href="#grant-permissions-to-new-partner" id="grant-permissions-to-new-partner"></a>

After the Partner Change is complete, you must grant your new partner permission to manage your numbers.

{% stepper %}
{% step %}
In the 360Dialog Hub, go to **Menu > Settings > Partner Settings**.
{% endstep %}

{% step %}
In the **Partner Settings** section, select the numbers you want the new partner to manage.
{% endstep %}

{% step %}
Click **"Save Changes"** to apply the permissions.

<figure><img src="https://docs.360dialog.com/docs/~gitbook/image?url=https%3A%2F%2F3527970750-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252F-M4sMxKjL6eJRvZn6jeG-887967055%252Fuploads%252FXFszUXSkXaheGdZOJiNF%252Fselect_all.PNG%3Falt%3Dmedia%26token%3D990862bf-5a7e-49e2-b10a-1319c8c2fa5d&#x26;width=768&#x26;dpr=4&#x26;quality=100&#x26;sign=449aa830&#x26;sv=2" alt=""><figcaption></figcaption></figure>
{% endstep %}
{% endstepper %}


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