> For the complete documentation index, see [llms.txt](https://docs.360dialog.com/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.360dialog.com/docs/hub/migrations/moving-numbers-between-business-portfolios.md).

# Moving numbers between Business Portfolios

{% hint style="warning" %}
Coex numbers cannot be migrated between Business Portfolios using this method.
{% endhint %}

## Prerequisites

* [x] Source & Destination Business Portfolio must be verified
* [x] Display name must be approved
* [x] 2FA must be disabled.
* [x] Access to the phone number to receive OTP via SMS or voice call.
* [x] The destination WABA can’t be in use by another Client
* [x] The number cannot be registered using Coexistence
* [x] You have admin access to both Business Portfolios

## How to migrate a number

Follow the process described [here](/docs/hub/migrations/migrate-a-phone-number-to-a-new-waba.md).&#x20;

{% hint style="info" %}
**Select destination Portfolio**

During the migration, make sure the destination Business Portfolio is chosen
{% endhint %}

<div align="left"><figure><img src="/files/nk5WlHj3i7xrYsCaOkxX" alt=""><figcaption></figcaption></figure></div>


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