Moving numbers between Business Portfolios

Learn how to migrate a phone number from one Meta business portfolio to another Meta business portfolio

Coex numbers cannot be migrated between Business Portfolios using this method.

Prerequisites

• Source & Destination Business Portfolio must be verified

• Display name must be approved

• 2FA must be disabled.

• Access to the phone number to receive OTP via SMS or voice call.

• The destination WABA can’t be in use by another Client

• The number cannot be registered using Coexistence

• You have admin access to both Business Portfolios

How to migrate a number

Follow the process described here.

Select destination Portfolio

During the migration, make sure the destination Business Portfolio is chosen