Numbers

This page describes channels (phone numbers) and the WABA management app.

Phone numbers

The phone numbers section can be used to view key information about a channel.

• Account Name

• Data Storage Region

• Quality Rating

• Business Messaging Limit

From this section, the WABA Management App can be used and used to update settings on the channel or WABA.

Number statuses

The status may be one of the following:

Status	Description
Live	This number is active and ready to send and receive messages.
Setting up	We’re finalizing the setup of this number. It will be ready to use soon.
Error	Please contact support. Something is preventing this number from working
Inactive	Your channel is no longer active. Customers can’t reach you, and you can’t message them.
Cancelled	Your channel is scheduled for cancellation. At the end of this month, you will no longer be able to send or receive messages.

Toggle Numbers

Use the number selector in the head navigation to toggle between and select phone numbers.

WABA Management App

Click Manage WhatsApp Business Account to open the WABA management app for a specific number.

WABA Account Name	Shows the Name of the WABA
WABA ID	Shows the WABA ID
Phone number	Shows the phone number registered in the WhatsApp Business Platform
Account Status	Shows the status of your integration.
Account name	Shows the Display Name of the WABA
Data Storage Regions	Shows the current Data Storage Region setting.
Quality Rating	Shows the current Quality Rating of the Phone Number
Business Messaging Limit	Shows the current Messaging Limit of the Phone Number