> For the complete documentation index, see [llms.txt](https://docs.360dialog.com/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.360dialog.com/docs/hub/partner-change-with-360dialog.md).

# Partner change (with 360Dialog)

## Background

For security and billing reasons, A WhatsApp Account (WABA) can only be associated with one integration Partner within the 360Dialog platform at any one time. 

You can view the current Partner in the Settings section as described [here](/docs/hub/settings.md#client-settings). 

## How to Change Partner

{% stepper %}
{% step %}
[Log in](https://app.360dialog.com/) to the 360dialog hub. Then go to the **Channels** section, click the **three dots**, and select **Change Partner**.

<figure><img src="/files/1C35WkbWimbVfZwMgxZs" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}
Select the **WABA** that needs to be migrated.&#x20;

<figure><img src="/files/TLlidtdzuYk3XUGBgHQK" alt=""><figcaption></figcaption></figure>

Partner change is **per waba**. It is possible to select one waba or all of them.

If you want to migrate only one number, first migrate that number to a new waba, then migrate that waba to the new partner.
{% endstep %}

{% step %}
Enter the **partner ID** where the waba should be migrated, and if needed, create the **destination client.**

<figure><img src="/files/SVsjvxr23SHc3etbqMqw" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}
Select the pricing and enter the payment method.

Applicable only for direct payment clients.&#x20;

<figure><img src="/files/6lYqw9nwW57a6WzZH4vx" alt=""><figcaption><p>Example plans only. Actual Plan price may vary depending on the partner.</p></figcaption></figure>
{% endstep %}

{% step %}
Continue and finish the registration.&#x20;

Your partner can approve the request manually or automatically. Once the request is sent, please contact your new partner.
{% endstep %}
{% endstepper %}


---

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