Webhook URL

This page describes how you can manage channel and webhook URLs.

Adding or updating a channel or WhatsApp Business Account (WABA) webhook can be done directly from the 360dialog Hub.

1

Select the WhatsApp number to update.

2

Click Manage WhatsApp Business Account.

3

Navigate to WhatsApp Channel > Channel Webhook and click the edit icon.

Alternatively, to set the WABA Webhook, navigate to WhatsApp Business Account > Waba Webhook

WABA Webhook WhatsApp events related to all the phone numbers contained in the WABA will be sent to 1 single endpoint.

4

Enter the new webhook endpoint and save.

(Optional) Add required headers.

5

Confirm the verification code sent via email.

The webhook can be updated at any time.

Click Test to verify that your webhook URL is set up correctly.