> For the complete documentation index, see [llms.txt](https://docs.360dialog.com/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.360dialog.com/docs/inbox/hosted-inbox.md).

# Hosted Inbox

The ready-to-use web inbox. Enable it, work your conversations, and start new ones.

The hosted Inbox is a shared WhatsApp inbox that runs in your browser. There is nothing to install and nothing to build: you enable it on your channel, open it, and start chatting from your business number.

It works the same whether you are one person answering everything or a team of six sharing a number. Everyone sees the same conversations and the same history.

{% hint style="info" %}
The Inbox is available to 360dialog direct clients on the Premium plan, at no extra charge.
{% endhint %}

#### In this section

| Page                                                                                                         | What it covers                                                                                      |
| ------------------------------------------------------------------------------------------------------------ | --------------------------------------------------------------------------------------------------- |
| [**Quickstart**](/docs/inbox/hosted-inbox/quickstart.md)                                                     | Enable the Inbox and send your first message                                                        |
| [**Working chats**](/docs/inbox/hosted-inbox/working-chats.md)                                               | Assignment, tags, search and saved responses                                                        |
| [**Starting and reopening conversations**](/docs/inbox/hosted-inbox/starting-and-reopening-conversations.md) | Templates, conversation windows, and where to create new templates                                  |
| [**Playbooks**](/docs/inbox/hosted-inbox/playbooks.md)                                                       | Complete setups for common ways of working like running sales pipelines or using it for front desk. |


---

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