Errors

These API endpoints allow you to check the errors received from WABA

get

List errors reported by WhatsApp for your number.

Authorizations

AuthorizationstringRequired

A user token, sent as Token <token>. Create a user in the admin panel (group App integration) and get its token from POST /api/v1/auth/token/. The channel API key (D360-Api-Key) is not supported.

Query parameters

limitintegerOptional

Number of results to return per page.

offsetintegerOptional

The initial index from which to return the results.

Responses

200Success

application/json

countintegerRequiredExample: 123

nextstring · uri · nullableOptionalExample: http://api.example.org/accounts/?offset=400&limit=100

previousstring · uri · nullableOptionalExample: http://api.example.org/accounts/?offset=200&limit=100

get/api/v1/errors/waba/

GET /api/v1/errors/waba/ HTTP/1.1
Host: your-stack.inbox.getchat.360dialog.io/
Authorization: Token YOUR_TOKEN
Accept: */*

200Success

{
  "count": 123,
  "next": "http://api.example.org/accounts/?offset=400&limit=100",
  "previous": "http://api.example.org/accounts/?offset=200&limit=100",
  "results": [
    {
      "waba_payload": null,
      "timestamp": 1,
      "waba_id": "text",
      "getchat_id": "text"
    }
  ]
}

get

Get a single error reported by WhatsApp.

Authorizations

AuthorizationstringRequired

A user token, sent as Token <token>. Create a user in the admin panel (group App integration) and get its token from POST /api/v1/auth/token/. The channel API key (D360-Api-Key) is not supported.

Path parameters

idintegerRequired

A unique integer value identifying this WABA error.

Responses

200Success

application/json

waba_payloadanyRequired

timestampnumber · doubleRequired

waba_idstring · max: 100 · nullableOptional

WhatsApp Business API ID of the Message related to this error,if this error comes from an existing WhatsApp Message. Remember that if you're creating a Message and WhatsApp will return an user error (for example invalid template ID), then you will never see waba_id here, because Message was not created in WhatsApp. However, in that case you will still receive getchat_id for your reference.

getchat_idstring · max: 100 · nullableOptional

Inbox internal ID of the Message that is related to this error. This field will be null in rare cases, so you should implement that. Examples are: 1. Fresh installation of a new inbox that is receiving error statuses from WhatsApp, but messages related to those errors are not present in the inbox - those messages were sent before user started using the inbox. 2. The inbox reached the quota limit and WhatsApp has sent an error status that is related to a message that was already removed from the inbox.

get/api/v1/errors/waba/{id}/

GET /api/v1/errors/waba/{id}/ HTTP/1.1
Host: your-stack.inbox.getchat.360dialog.io/
Authorization: Token YOUR_TOKEN
Accept: */*

200Success

{
  "waba_payload": null,
  "timestamp": 1,
  "waba_id": "text",
  "getchat_id": "text"
}