> For the complete documentation index, see [llms.txt](https://docs.360dialog.com/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.360dialog.com/docs/inbox/inbox-api/api-ref/saved-responses.md). # Saved Responses You can keep simple text Saved Responses that your Inbox Users can use separately from Templates ## GET /api/v1/saved\_responses/ > List saved responses: the reusable replies your team can insert in the hosted Inbox. ```json {"openapi":"3.0.3","info":{"title":"360dialog Inbox API","version":"1.28.0"},"tags":[{"name":"Saved Responses","description":"You can keep simple text Saved Responses that your Inbox Users can use separately from Templates"}],"servers":[{"url":"https://{YOUR_STACK_NAME}.inbox.getchat.360dialog.io/","description":"Your Inbox address. Open the Inbox from the 360dialog Hub to see it.","variables":{"YOUR_STACK_NAME":{"default":"your-stack","description":"The first part of your Inbox address"}}}],"security":[{"tokenAuth":[]}],"components":{"securitySchemes":{"tokenAuth":{"type":"apiKey","in":"header","name":"Authorization","description":"A user token, sent as `Token `. Create a user in the admin panel (group App integration) and get its token from `POST /api/v1/auth/token/`. The channel API key (`D360-Api-Key`) is not supported."}},"schemas":{"PaginatedSavedResponseList":{"type":"object","required":["count","results"],"properties":{"count":{"type":"integer"},"next":{"type":"string","nullable":true,"format":"uri"},"previous":{"type":"string","nullable":true,"format":"uri"},"results":{"type":"array","items":{"$ref":"#/components/schemas/SavedResponse"}}}},"SavedResponse":{"type":"object","properties":{"id":{"type":"integer","readOnly":true,"description":"Primary ID."},"text":{"type":"string"},"created_by":{"type":"integer","readOnly":true,"nullable":true},"timestamp":{"type":"number","format":"double","readOnly":true}},"required":["created_by","id","text","timestamp"]}}},"paths":{"/api/v1/saved_responses/":{"get":{"operationId":"listSavedResponses","description":"List saved responses: the reusable replies your team can insert in the hosted Inbox.","parameters":[{"name":"limit","required":false,"in":"query","description":"Number of results to return per page.","schema":{"type":"integer"}},{"name":"offset","required":false,"in":"query","description":"The initial index from which to return the results.","schema":{"type":"integer"}},{"in":"query","name":"text","schema":{"type":"string"},"description":"Search text in saved responses"}],"tags":["Saved Responses"],"responses":{"200":{"content":{"application/json":{"schema":{"$ref":"#/components/schemas/PaginatedSavedResponseList"}}},"description":""}}}}}} ``` ## POST /api/v1/saved\_responses/ > Create a saved response. ```json {"openapi":"3.0.3","info":{"title":"360dialog Inbox API","version":"1.28.0"},"tags":[{"name":"Saved Responses","description":"You can keep simple text Saved Responses that your Inbox Users can use separately from Templates"}],"servers":[{"url":"https://{YOUR_STACK_NAME}.inbox.getchat.360dialog.io/","description":"Your Inbox address. Open the Inbox from the 360dialog Hub to see it.","variables":{"YOUR_STACK_NAME":{"default":"your-stack","description":"The first part of your Inbox address"}}}],"security":[{"tokenAuth":[]}],"components":{"securitySchemes":{"tokenAuth":{"type":"apiKey","in":"header","name":"Authorization","description":"A user token, sent as `Token `. Create a user in the admin panel (group App integration) and get its token from `POST /api/v1/auth/token/`. The channel API key (`D360-Api-Key`) is not supported."}},"schemas":{"SavedResponse":{"type":"object","properties":{"id":{"type":"integer","readOnly":true,"description":"Primary ID."},"text":{"type":"string"},"created_by":{"type":"integer","readOnly":true,"nullable":true},"timestamp":{"type":"number","format":"double","readOnly":true}},"required":["created_by","id","text","timestamp"]}}},"paths":{"/api/v1/saved_responses/":{"post":{"operationId":"createSavedResponse","description":"Create a saved response.","tags":["Saved Responses"],"requestBody":{"content":{"application/json":{"schema":{"$ref":"#/components/schemas/SavedResponse"}},"application/x-www-form-urlencoded":{"schema":{"$ref":"#/components/schemas/SavedResponse"}},"multipart/form-data":{"schema":{"$ref":"#/components/schemas/SavedResponse"}}},"required":true},"responses":{"201":{"content":{"application/json":{"schema":{"$ref":"#/components/schemas/SavedResponse"}}},"description":""}}}}}} ``` ## DELETE /api/v1/saved\_responses/{id}/ > Delete a saved response. ```json {"openapi":"3.0.3","info":{"title":"360dialog Inbox API","version":"1.28.0"},"tags":[{"name":"Saved Responses","description":"You can keep simple text Saved Responses that your Inbox Users can use separately from Templates"}],"servers":[{"url":"https://{YOUR_STACK_NAME}.inbox.getchat.360dialog.io/","description":"Your Inbox address. Open the Inbox from the 360dialog Hub to see it.","variables":{"YOUR_STACK_NAME":{"default":"your-stack","description":"The first part of your Inbox address"}}}],"security":[{"tokenAuth":[]}],"components":{"securitySchemes":{"tokenAuth":{"type":"apiKey","in":"header","name":"Authorization","description":"A user token, sent as `Token `. Create a user in the admin panel (group App integration) and get its token from `POST /api/v1/auth/token/`. The channel API key (`D360-Api-Key`) is not supported."}}},"paths":{"/api/v1/saved_responses/{id}/":{"delete":{"operationId":"deleteSavedResponse","description":"Delete a saved response.","parameters":[{"in":"path","name":"id","schema":{"type":"integer"},"description":"A unique integer value identifying this saved response.","required":true}],"tags":["Saved Responses"],"responses":{"204":{"description":"No response body"}}}}}} ``` --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation by asking a question. Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters: ``` GET https://docs.360dialog.com/docs/inbox/inbox-api/api-ref/saved-responses.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is what the user is ultimately trying to achieve, the reason they need the answer. Sharing it helps GitBook give you a better, more relevant answer. A goal is most helpful when it describes the outcome the user wants rather than restating the question. For example, with `ask=how do I create an API token`, a goal like `automate deployments from our CI pipeline` lets GitBook tailor the answer to that use case. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.