Saved Responses

You can keep simple text Saved Responses that your Inbox Users can use separately from Templates

get

List saved responses: the reusable replies your team can insert in the hosted Inbox.

Authorizations

AuthorizationstringRequired

A user token, sent as Token <token>. Create a user in the admin panel (group App integration) and get its token from POST /api/v1/auth/token/. The channel API key (D360-Api-Key) is not supported.

Query parameters

limitintegerOptional

Number of results to return per page.

offsetintegerOptional

The initial index from which to return the results.

textstringOptional

Search text in saved responses

Responses

200Success

application/json

countintegerRequiredExample: 123

nextstring · uri · nullableOptionalExample: http://api.example.org/accounts/?offset=400&limit=100

previousstring · uri · nullableOptionalExample: http://api.example.org/accounts/?offset=200&limit=100

get/api/v1/saved_responses/

GET /api/v1/saved_responses/ HTTP/1.1
Host: your-stack.inbox.getchat.360dialog.io/
Authorization: Token YOUR_TOKEN
Accept: */*

200Success

{
  "count": 123,
  "next": "http://api.example.org/accounts/?offset=400&limit=100",
  "previous": "http://api.example.org/accounts/?offset=200&limit=100",
  "results": [
    {
      "id": 1,
      "text": "text",
      "created_by": 1,
      "timestamp": 1
    }
  ]
}

post

Create a saved response.

Authorizations

AuthorizationstringRequired

A user token, sent as Token <token>. Create a user in the admin panel (group App integration) and get its token from POST /api/v1/auth/token/. The channel API key (D360-Api-Key) is not supported.

Body

idintegerRead-onlyRequired

Primary ID.

textstringRequired

created_byinteger · nullableRead-onlyRequired

timestampnumber · doubleRead-onlyRequired

Responses

201Success

application/json

idintegerRead-onlyRequired

Primary ID.

textstringRequired

created_byinteger · nullableRead-onlyRequired

timestampnumber · doubleRead-onlyRequired

post/api/v1/saved_responses/

POST /api/v1/saved_responses/ HTTP/1.1
Host: your-stack.inbox.getchat.360dialog.io/
Authorization: Token YOUR_TOKEN
Content-Type: application/json
Accept: */*
Content-Length: 15

{
  "text": "text"
}

201Success

{
  "id": 1,
  "text": "text",
  "created_by": 1,
  "timestamp": 1
}

delete

Delete a saved response.

Authorizations

AuthorizationstringRequired

A user token, sent as Token <token>. Create a user in the admin panel (group App integration) and get its token from POST /api/v1/auth/token/. The channel API key (D360-Api-Key) is not supported.

Path parameters

idintegerRequired

A unique integer value identifying this saved response.

Responses

204

No response body

No content

delete/api/v1/saved_responses/{id}/

DELETE /api/v1/saved_responses/{id}/ HTTP/1.1
Host: your-stack.inbox.getchat.360dialog.io/
Authorization: Token YOUR_TOKEN
Accept: */*

204

No response body

No content