Send an agent event

Trigger an agent action asynchronously. The event is enqueued for processing and the endpoint returns immediately with status "accepted".

post

Authorizations

D360-API-KEY

D360-API-KEYstringRequired

API Key for Messaging API authentication. Send your API key in the D360-API-KEY header.

Header parameters

X-API-Versionstring · enumOptional

Meta Business Agent API version

Possible values:

Body

application/json

Agent event to send

tostringRequiredExample: [phone]

Responses

200

Acknowledgment that the event was accepted for processing

application/json

Acknowledgment that the event was accepted for processing

agent_event_idstringOptional

statusstringRequired

400

Bad request

application/json

401

Unauthorized

application/json

429

Too many requests

application/json

500

Server error

application/json

post/agent_event

HTTPcURLJavaScriptPython

POST /agent_event HTTP/1.1
Host: waba-v2.360dialog.io
D360-API-KEY: YOUR_API_KEY
Content-Type: application/json
Accept: */*
Content-Length: 83

{
  "event": {
    "description": "text",
    "payload": "text",
    "type": "text"
  },
  "to": "[phone]"
}

{
  "agent_event_id": "text",
  "status": "text"
}