> For the complete documentation index, see [llms.txt](https://docs.360dialog.com/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.360dialog.com/docs/mba/api-ref/operate/transfer-thread-control.md).

# Transfer thread control

Transfer thread control for a consumer conversation: release it back to Meta Business Agent as the automatic responder, pass it to Meta Business Agent or the configured escalation partner, or take it from the current owner.

```json
{"openapi":"3.1.0","info":{"title":"Business Agent API","version":"1.51.5"},"tags":[{"name":"Operate","description":"Endpoints for evaluating and operating the agent (eval jobs, events, and tests)"}],"servers":[{"description":"Production server","url":"https://waba-v2.360dialog.io"}],"security":[{"D360-API-KEY":[]}],"components":{"securitySchemes":{"D360-API-KEY":{"description":"API Key for Messaging API authentication. Send your API key in the D360-API-KEY header.","in":"header","name":"D360-API-KEY","type":"apiKey"}},"schemas":{"operate.ThreadControlRequest":{"description":"Thread control action to perform","properties":{"action":{"description":"The thread control action to perform. \"release\" relinquishes thread control and hands the conversation back to Meta Business Agent as the automatic responder; you must currently hold thread control. \"take\" acquires thread control from the current owner and is restricted to the configured escalation partner. \"pass\" transfers thread control to Meta Business Agent when control_pass.target_role is \"ai_agent\", or to the configured escalation partner when control_pass is omitted; you must currently hold thread control.","enum":["pass","release","take"],"type":"string"},"control_pass":{"$ref":"#/components/schemas/operate.ThreadControlPassRequest"},"messaging_product":{"description":"Messaging service used for the request. Must be \"whatsapp\".","enum":["whatsapp"],"type":"string"},"metadata":{"description":"Optional free-form string forwarded verbatim to the receiving app in the resulting messaging_handovers webhook.","type":"string"},"recipient":{"description":"Business-scoped user ID of the consumer whose thread control is being transferred. Accepted but not yet wired; provide \"to\" instead.","type":"string"},"to":{"description":"Consumer identifier (phone number or WhatsApp ID) whose thread control is being transferred.","type":"string"}},"required":["action","messaging_product"],"type":"object"},"operate.ThreadControlPassRequest":{"description":"Optional configuration for a pass action. When omitted, pass uses the configured escalation partner.","properties":{"target_role":{"description":"Role receiving thread control. \"ai_agent\" selects Meta Business Agent.","enum":["ai_agent"],"type":"string"}},"required":["target_role"],"type":"object"},"operate.ThreadControlResponse":{"description":"Thread control action result with messaging product identifier","properties":{"messaging_product":{"description":"Messaging service used for the response. Always \"whatsapp\".","enum":["whatsapp"],"type":"string"}},"required":["messaging_product"],"type":"object"},"operate.StandardError":{"description":"Standard error response for Meta Business Agent endpoints","properties":{"detail":{"description":"Human-readable explanation of the error","type":"string"},"status":{"description":"HTTP status code","type":"integer"},"title":{"description":"Short, human-readable summary of the problem","type":"string"},"type":{"description":"A URI reference identifying the problem type","type":"string"}},"type":"object"}}},"paths":{"/agent_thread_control":{"post":{"description":"Transfer thread control for a consumer conversation: release it back to Meta Business Agent as the automatic responder, pass it to Meta Business Agent or the configured escalation partner, or take it from the current owner.","operationId":"post-agent-thread-control","parameters":[{"description":"Meta Business Agent API version","in":"header","name":"X-API-Version","schema":{"enum":["1.0.0"],"type":"string"}}],"requestBody":{"content":{"application/json":{"schema":{"$ref":"#/components/schemas/operate.ThreadControlRequest","summary":"requestBody","description":"Thread control action to perform"}}},"description":"Thread control action to perform","required":true},"responses":{"200":{"content":{"application/json":{"schema":{"$ref":"#/components/schemas/operate.ThreadControlResponse"}}},"description":"Thread control action result with messaging product identifier"},"400":{"content":{"application/json":{"schema":{"$ref":"#/components/schemas/operate.StandardError"}}},"description":"Bad request"},"401":{"content":{"application/json":{"schema":{"$ref":"#/components/schemas/operate.StandardError"}}},"description":"Unauthorized"},"429":{"content":{"application/json":{"schema":{"$ref":"#/components/schemas/operate.StandardError"}}},"description":"Too many requests"},"500":{"content":{"application/json":{"schema":{"$ref":"#/components/schemas/operate.StandardError"}}},"description":"Server error"}},"summary":"Transfer thread control","tags":["Operate"]}}}}
```


---

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