> For the complete documentation index, see [llms.txt](https://docs.360dialog.com/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.360dialog.com/docs/mba/meta-business-agent/onboarding-options.md).

# Onboarding options

There are two ways to onboard and manage Meta Business Agent on 360dialog. Pick the one that fits how much you want to build yourself.

## Option 1 — Via API (available today)

Drive the entire lifecycle yourself through the API: check eligibility, onboard the number, configure knowledge and skills, test, and control the rollout. This is the right choice when you want a **fully custom experience** — for example, when you're building MBA management into your own dashboard or offering it to your own clients.

This is the path the rest of this guide documents, step by step.

**You handle:**

* Onboarding the number (after the Meta Business AI Terms are accepted — see [Enable and accept terms](/docs/mba/meta-business-agent/2.-enable-your-agent.md)).
* All configuration: skills, FAQs, business info, files, websites, handoff, follow-up, and connectors.
* Rollout control: allowlist, audience, and turning the agent on and off.

## Option 2 — MBA Integrated Onboarding (coming 1 August)

A hosted, guided onboarding flow — the same idea as 360dialog's **Number Integrated Onboarding**, but for Meta Business Agent. Instead of building the onboarding steps yourself, you point your user into the flow and it handles the setup, including the terms acceptance and onboarding, so you can offer MBA without building the plumbing.

{% hint style="info" %}
**Coming 1 August.** If you want a low-effort way to offer MBA to your clients, this is likely the option to wait for. If you need to start now or want full control over the experience, use the API path today. This page will be updated with the integration steps when Integrated Onboarding ships.
{% endhint %}

## Which should I choose?

|                     | Via API                                                | MBA Integrated Onboarding                     |
| ------------------- | ------------------------------------------------------ | --------------------------------------------- |
| **Available**       | Now                                                    | 1 August                                      |
| **Effort to build** | Higher — you build onboarding and management           | Lower — hosted flow handles onboarding        |
| **Control over UX** | Full                                                   | Guided / standardized                         |
| **Best for**        | Custom dashboards, embedding MBA into your own product | Offering MBA quickly with minimal engineering |

You can start on the API path now and adopt Integrated Onboarding later — they manage the same underlying agent.


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://docs.360dialog.com/docs/mba/meta-business-agent/onboarding-options.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.