# Messaging - [Overview](https://docs.360dialog.com/docs/messaging/overview.md): This documentation describes how to send messages using the WhatsApp Business Platform - [Message Statuses](https://docs.360dialog.com/docs/messaging/overview/message-statuses.md) - [Opt In](https://docs.360dialog.com/docs/messaging/overview/opt-in.md): This page describes opt-in requirements, opt-in methods and opt-in best practices. - [Typing Indicators](https://docs.360dialog.com/docs/messaging/overview/typing-indicators.md) - [Message Types](https://docs.360dialog.com/docs/messaging/message-types.md): This page describes the different free-form messages that can be sent during an open customer service window. - [Address](https://docs.360dialog.com/docs/messaging/message-types/address.md): This page describes how to send address messages on the WhatsApp Business Platform. - [Audio](https://docs.360dialog.com/docs/messaging/message-types/audio.md): This page describes voice messages and basic audio messages on the WhatsApp Business Platform. - [Contacts](https://docs.360dialog.com/docs/messaging/message-types/contacts.md): This page describes contacts messages on the WhatsApp Business Platform. - [Document](https://docs.360dialog.com/docs/messaging/message-types/document.md): This page describes document messages on the WhatsApp Business Platform. - [Image](https://docs.360dialog.com/docs/messaging/message-types/image.md): This page describes image messages on the WhatsApp Business Platform. - [Interactive](https://docs.360dialog.com/docs/messaging/message-types/interactive.md): This page describes interactive messages. - [Call-to-Action URL Button](https://docs.360dialog.com/docs/messaging/message-types/interactive/call-to-action-url-button.md): This page describes nteractive Call-to-Action URL Button Messages - [Media carousel](https://docs.360dialog.com/docs/messaging/message-types/interactive/media-carousel.md): This page describes interactive media carousel messages - [Location Request Message](https://docs.360dialog.com/docs/messaging/message-types/interactive/location-request-message.md) - [Location](https://docs.360dialog.com/docs/messaging/message-types/location.md): This page describes location messages - [Reaction](https://docs.360dialog.com/docs/messaging/message-types/reaction.md): This page describes reaction messages on the WhatsApp Business Platform. - [Sticker](https://docs.360dialog.com/docs/messaging/message-types/sticker.md): This page describes reaction messages on the WhatsApp Business Platform. - [Text](https://docs.360dialog.com/docs/messaging/message-types/text.md): This page describes text messages on the WhatsApp Business Platform. - [Video](https://docs.360dialog.com/docs/messaging/message-types/video.md): This page describes video messages on the WhatsApp Business Platform. - [Webhooks](https://docs.360dialog.com/docs/messaging/webhook.md): This documentation describes how to setup webhooks for the WhatsApp Business Platform. - [Webhook Reference](https://docs.360dialog.com/docs/messaging/webhook/webhook-reference.md): This page describes webhooks events / notifications. - [Media](https://docs.360dialog.com/docs/messaging/media.md) - [Upload, retrieve or delete media](https://docs.360dialog.com/docs/messaging/media/upload-retrieve-or-delete-media.md): To send media such as images, documents, audio, or video, it is recommended to use media IDs. So you must first upload the Media and then send it. - [Voice Message Beta Program](https://docs.360dialog.com/docs/messaging/media/voice-message-beta-program.md): A new, native experience with voice messages on WhatsApp — send voice messages that feel just like personal notes — with transcription, playback controls, and no extra cost, and minimal effort. - [Health Status](https://docs.360dialog.com/docs/messaging/health-status.md) - [Flows](https://docs.360dialog.com/docs/messaging/flows.md) - [Catalogs](https://docs.360dialog.com/docs/messaging/catalogs.md): Learn how to build and send messages with single and multiple products - [Single and Multi Product Messages](https://docs.360dialog.com/docs/messaging/catalogs/single-and-multi-product-messages.md) - [Payments](https://docs.360dialog.com/docs/messaging/payments.md) - [Payments (India Only)](https://docs.360dialog.com/docs/messaging/payments/payments-india-only.md): Native Payment features in WhatsApp Business API enhances the customer journey and facilitates conversion. - [Receive WhatsApp Payments via Payments Gateway](https://docs.360dialog.com/docs/messaging/payments/payments-india-only/receive-whatsapp-payments-via-payments-gateway.md) - [Receive WhatsApp Payments via Payment Links](https://docs.360dialog.com/docs/messaging/payments/payments-india-only/receive-whatsapp-payments-via-payment-links.md) - [Order Details Template Message](https://docs.360dialog.com/docs/messaging/payments/payments-india-only/order-details-template-message.md) - [Payments (Singapore only)](https://docs.360dialog.com/docs/messaging/payments/payments-singapore-only.md): Native Payment features in WhatsApp Business Platform enhances the customer journey and facilitates conversion. - [Receive WhatsApp Payments via Stripe](https://docs.360dialog.com/docs/messaging/payments/payments-singapore-only/receive-whatsapp-payments-via-stripe.md): Payments API Integration with Stripe allow customers to pay for their orders without leaving the WhatsApp customer app - [Payments API (Brazil only)](https://docs.360dialog.com/docs/messaging/payments/payments-api-brazil-only.md): This document covers how to use 360Dialog Message APIs to leverage native payments in Brazil and create a bot flow for order management via WhatsApp channel. - [How to use Payments API](https://docs.360dialog.com/docs/messaging/payments/payments-api-brazil-only/how-to-use-payments-api.md) - [Create order\_details template message via API](https://docs.360dialog.com/docs/messaging/payments/payments-api-brazil-only/create-order_details-template-message-via-api.md) - [Calling](https://docs.360dialog.com/docs/messaging/calling.md): The Calling API allows businesses to make and receive voice calls (VoIP) via WhatsApp Cloud API. - [How to Setup a Test Environment](https://docs.360dialog.com/docs/messaging/calling/how-to-setup-a-test-environment.md): This document outlines a sample test environment and configuration that you can use as a reference when setting up your own integration. - [How to Configure Calling API](https://docs.360dialog.com/docs/messaging/calling/how-to-configure-calling-api.md): This guide outlines how to enable and configure WhatsApp Calling via the Cloud API for business phone numbers. - [Using Session Initiation Protocol](https://docs.360dialog.com/docs/messaging/calling/how-to-configure-calling-api/using-session-initiation-protocol.md): Session Initiation Protocol (SIP) is a signaling protocol used for initiating, maintaining, modifying, and terminating real-time communication sessions between two or more endpoints. - [Inbound Calls](https://docs.360dialog.com/docs/messaging/calling/inbound-calls.md) - [How to Handle Inbound Calls](https://docs.360dialog.com/docs/messaging/calling/inbound-calls/how-to-handle-inbound-calls.md): This guide explains how to receive and handle calls initiated by end-users through the WhatsApp app. - [Outbound Calls](https://docs.360dialog.com/docs/messaging/calling/outbound-calls.md): This guide explains how a business can initiate a WhatsApp voice call to a user, following consent and compliance requirements. - [How to Handle Outbound Calls](https://docs.360dialog.com/docs/messaging/calling/outbound-calls/how-to-handle-outbound-calls.md): This guide explains how a business can initiate a WhatsApp voice call to a user, following consent and compliance requirements. - [Groups](https://docs.360dialog.com/docs/messaging/groups.md): The Groups API enables you to programmatically create groups for messaging and collaboration for more complex use cases than 1:1 messaging, expanding the way businesses can operate using WhatsApp. - [Group Management](https://docs.360dialog.com/docs/messaging/groups/group-management.md): This page will help you to manage the groups. - [Messaging API](https://docs.360dialog.com/docs/messaging/groups/messaging-api.md) - [Conversational Components](https://docs.360dialog.com/docs/messaging/conversational-components.md): Conversational Components are in-chat features that you can enable for each business phone numbers. They make it easier for WhatsApp users to interact with your business. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.360dialog.com/docs/messaging.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.