# Calling Endpoints for WhatsApp calling features ## Perform Call Action > Execute call actions: pre\_accept, accept, reject, or connect for incoming calls. ```json {"openapi":"3.1.0","info":{"title":"Messaging API","version":"1.41.0"},"tags":[{"name":"Calling","description":"Endpoints for WhatsApp calling features"}],"servers":[{"description":"Production server","url":"https://waba-v2.360dialog.io"}],"security":[{"D360-API-KEY":[]}],"components":{"securitySchemes":{"D360-API-KEY":{"description":"API Key for Messaging API authentication. Send your API key in the D360-API-KEY header.","in":"header","name":"D360-API-KEY","type":"apiKey"}},"schemas":{"calling.CallActionRequest":{"description":"Request payload to initiate or manage a WhatsApp call","properties":{"action":{"type":"string"},"biz_opaque_callback_data":{"type":"string"},"call_id":{"type":"string"},"messaging_product":{"type":"string"},"session":{"$ref":"#/components/schemas/calling.CallSession"},"to":{"type":"string"}},"type":"object"},"calling.CallSession":{"properties":{"sdp":{"type":"string"},"sdp_type":{"type":"string"}},"type":"object"},"calling.CallActionResponse":{"description":"Response payload for a call action execution","properties":{"calls":{"items":{"$ref":"#/components/schemas/calling.CallInfo"},"type":"array","uniqueItems":false},"messaging_product":{"type":"string"},"success":{"type":"boolean"}},"type":"object"},"calling.CallInfo":{"properties":{"id":{"type":"string"}},"type":"object"},"utils.ErrorResp":{"properties":{"error":{"type":"string"}},"type":"object"}}},"paths":{"/calling/calls":{"post":{"description":"Execute call actions: pre_accept, accept, reject, or connect for incoming calls.","operationId":"perform-call-action","requestBody":{"content":{"application/json":{"schema":{"oneOf":[{"type":"object"},{"$ref":"#/components/schemas/calling.CallActionRequest","summary":"requestBody","description":"Call action payload"}]}}},"description":"Call action payload","required":true},"responses":{"200":{"content":{"application/json":{"schema":{"$ref":"#/components/schemas/calling.CallActionResponse"}}},"description":"Call action executed successfully"},"400":{"content":{"application/json":{"schema":{"$ref":"#/components/schemas/utils.ErrorResp"}}},"description":"Bad request"},"401":{"content":{"application/json":{"schema":{"$ref":"#/components/schemas/utils.ErrorResp"}}},"description":"Unauthorized"},"500":{"content":{"application/json":{"schema":{"$ref":"#/components/schemas/utils.ErrorResp"}}},"description":"Internal server error"}},"summary":"Perform Call Action","tags":["Calling"]}}}} ``` ## Get Call Permissions > Retrieve calling permissions for a specific consumer WhatsApp ID. ```json {"openapi":"3.1.0","info":{"title":"Messaging API","version":"1.41.0"},"tags":[{"name":"Calling","description":"Endpoints for WhatsApp calling features"}],"servers":[{"description":"Production server","url":"https://waba-v2.360dialog.io"}],"security":[{"D360-API-KEY":[]}],"components":{"securitySchemes":{"D360-API-KEY":{"description":"API Key for Messaging API authentication. Send your API key in the D360-API-KEY header.","in":"header","name":"D360-API-KEY","type":"apiKey"}},"schemas":{"calling.GetCallPermissionsResponse":{"description":"Response payload containing call permission status and available actions","properties":{"actions":{"items":{"$ref":"#/components/schemas/calling.CallPermissionAction"},"type":"array","uniqueItems":false},"messaging_product":{"type":"string"},"permission":{"$ref":"#/components/schemas/calling.CallPermission"}},"type":"object"},"calling.CallPermissionAction":{"properties":{"action_name":{"type":"string"},"can_perform_action":{"type":"boolean"},"limits":{"items":{"$ref":"#/components/schemas/calling.CallPermissionLimit"},"type":"array","uniqueItems":false}},"type":"object"},"calling.CallPermissionLimit":{"properties":{"current_usage":{"type":"integer"},"limit_expiration_time":{"type":"integer"},"max_allowed":{"type":"integer"},"time_period":{"type":"string"}},"type":"object"},"calling.CallPermission":{"properties":{"expiration_time":{"type":"integer"},"status":{"type":"string"}},"type":"object"},"utils.ErrorResp":{"properties":{"error":{"type":"string"}},"type":"object"}}},"paths":{"/calling/permissions/{consumer_whatsapp_id}":{"get":{"description":"Retrieve calling permissions for a specific consumer WhatsApp ID.","operationId":"get-call-permissions","parameters":[{"description":"Consumer WhatsApp ID","in":"path","name":"consumer_whatsapp_id","required":true,"schema":{"type":"string"}}],"responses":{"200":{"content":{"application/json":{"schema":{"$ref":"#/components/schemas/calling.GetCallPermissionsResponse"}}},"description":"Call permissions retrieved successfully"},"400":{"content":{"application/json":{"schema":{"$ref":"#/components/schemas/utils.ErrorResp"}}},"description":"Bad request"},"401":{"content":{"application/json":{"schema":{"$ref":"#/components/schemas/utils.ErrorResp"}}},"description":"Unauthorized"},"500":{"content":{"application/json":{"schema":{"$ref":"#/components/schemas/utils.ErrorResp"}}},"description":"Internal server error"}},"summary":"Get Call Permissions","tags":["Calling"]}}}} ``` ## Get Calling Settings > Retrieve calling settings including SIP credentials for WhatsApp calling functionality. ```json {"openapi":"3.1.0","info":{"title":"Messaging API","version":"1.41.0"},"tags":[{"name":"Calling","description":"Endpoints for WhatsApp calling features"}],"servers":[{"description":"Production server","url":"https://waba-v2.360dialog.io"}],"security":[{"D360-API-KEY":[]}],"components":{"securitySchemes":{"D360-API-KEY":{"description":"API Key for Messaging API authentication. Send your API key in the D360-API-KEY header.","in":"header","name":"D360-API-KEY","type":"apiKey"}},"schemas":{"calling.GetCallingSettingsResponse":{"description":"Response payload containing phone number settings including calling, encryption, and storage configuration","properties":{"calling":{"$ref":"#/components/schemas/calling.CallingSettingsResponse"},"payload_encryption":{"$ref":"#/components/schemas/calling.PayloadEncryptionSettingsResponse"},"storage_configuration":{"$ref":"#/components/schemas/calling.StorageConfigurationSettingsResponse"}},"type":"object"},"calling.CallingSettingsResponse":{"properties":{"audio":{"$ref":"#/components/schemas/calling.AudioSettingsResponse"},"call_hours":{"$ref":"#/components/schemas/calling.CallHoursSettings"},"call_icon_visibility":{"type":"string"},"call_icons":{"$ref":"#/components/schemas/calling.CallIconsSettings"},"callback_permission_status":{"type":"string"},"ip_addresses":{"$ref":"#/components/schemas/calling.IPAddresses"},"restrictions":{"$ref":"#/components/schemas/calling.CallingRestrictionsResponse"},"sip":{"$ref":"#/components/schemas/calling.SIPSettingsResponse"},"srtp_key_exchange_protocol":{"type":"string"},"status":{"type":"string"},"video":{"$ref":"#/components/schemas/calling.VideoSettingsResponse"}},"type":"object"},"calling.AudioSettingsResponse":{"properties":{"status":{"type":"string"}},"type":"object"},"calling.CallHoursSettings":{"properties":{"day_of_week_start":{"type":"string"},"status":{"type":"string"},"timezone":{"type":"string"}},"type":"object"},"calling.CallIconsSettings":{"properties":{"restrict_to_user_countries":{"items":{"type":"string"},"type":"array","uniqueItems":false}},"type":"object"},"calling.IPAddresses":{"properties":{"default":{"items":{"type":"string"},"type":"array","uniqueItems":false}},"type":"object"},"calling.CallingRestrictionsResponse":{"properties":{"restrictions":{"items":{"$ref":"#/components/schemas/calling.Restriction"},"type":"array","uniqueItems":false}},"type":"object"},"calling.Restriction":{"properties":{"expiration":{"type":"integer"},"type":{"type":"string"}},"type":"object"},"calling.SIPSettingsResponse":{"properties":{"servers":{"items":{"$ref":"#/components/schemas/calling.SIPServerInfo"},"type":"array","uniqueItems":false},"status":{"type":"string"}},"type":"object"},"calling.SIPServerInfo":{"properties":{"app_id":{"type":"string"},"hostname":{"type":"string"},"password":{"type":"string"},"port":{"type":"integer"}},"type":"object"},"calling.VideoSettingsResponse":{"properties":{"status":{"type":"string"}},"type":"object"},"calling.PayloadEncryptionSettingsResponse":{"properties":{"client_encryption_key_fingerprint":{"type":"string"},"cloud_encryption_key":{"type":"string"},"status":{"type":"string"}},"type":"object"},"calling.StorageConfigurationSettingsResponse":{"properties":{"data_localization_region":{"type":"string"},"status":{"type":"string"}},"type":"object"},"utils.ErrorResp":{"properties":{"error":{"type":"string"}},"type":"object"}}},"paths":{"/calling/settings":{"get":{"description":"Retrieve calling settings including SIP credentials for WhatsApp calling functionality.","operationId":"get-calling-settings","responses":{"200":{"content":{"application/json":{"schema":{"$ref":"#/components/schemas/calling.GetCallingSettingsResponse"}}},"description":"Calling settings retrieved successfully"},"401":{"content":{"application/json":{"schema":{"$ref":"#/components/schemas/utils.ErrorResp"}}},"description":"Unauthorized"},"500":{"content":{"application/json":{"schema":{"$ref":"#/components/schemas/utils.ErrorResp"}}},"description":"Internal server error"}},"summary":"Get Calling Settings","tags":["Calling"]}}}} ``` ## Update Calling Settings > Update calling settings for WhatsApp calling functionality. ```json {"openapi":"3.1.0","info":{"title":"Messaging API","version":"1.41.0"},"tags":[{"name":"Calling","description":"Endpoints for WhatsApp calling features"}],"servers":[{"description":"Production server","url":"https://waba-v2.360dialog.io"}],"security":[{"D360-API-KEY":[]}],"components":{"securitySchemes":{"D360-API-KEY":{"description":"API Key for Messaging API authentication. Send your API key in the D360-API-KEY header.","in":"header","name":"D360-API-KEY","type":"apiKey"}},"schemas":{"calling.UpdateCallingSettingsRequest":{"description":"Request payload to update calling settings. Only one feature setting can be specified per request.","properties":{"calling":{"$ref":"#/components/schemas/calling.CallingSettings"}},"type":"object"},"calling.CallingSettings":{"properties":{"call_icon_visibility":{"type":"string"},"sip":{"$ref":"#/components/schemas/calling.SIPSettings"},"srtp_key_exchange_protocol":{"type":"string"},"status":{"type":"string"},"video":{"$ref":"#/components/schemas/calling.VideoSettings"}},"type":"object"},"calling.SIPSettings":{"properties":{"status":{"type":"string"}},"type":"object"},"calling.VideoSettings":{"properties":{"status":{"type":"string"}},"type":"object"},"calling.UpdateCallingSettingsResponse":{"description":"Response payload for successful settings update","properties":{"success":{"type":"boolean"}},"type":"object"},"utils.ErrorResp":{"properties":{"error":{"type":"string"}},"type":"object"}}},"paths":{"/calling/settings":{"post":{"description":"Update calling settings for WhatsApp calling functionality.","operationId":"update-calling-settings","requestBody":{"content":{"application/json":{"schema":{"oneOf":[{"type":"object"},{"$ref":"#/components/schemas/calling.UpdateCallingSettingsRequest","summary":"requestBody","description":"Calling settings payload"}]}}},"description":"Calling settings payload","required":true},"responses":{"200":{"content":{"application/json":{"schema":{"$ref":"#/components/schemas/calling.UpdateCallingSettingsResponse"}}},"description":"Calling settings updated successfully"},"400":{"content":{"application/json":{"schema":{"$ref":"#/components/schemas/utils.ErrorResp"}}},"description":"Bad request"},"401":{"content":{"application/json":{"schema":{"$ref":"#/components/schemas/utils.ErrorResp"}}},"description":"Unauthorized"},"500":{"content":{"application/json":{"schema":{"$ref":"#/components/schemas/utils.ErrorResp"}}},"description":"Internal server error"}},"summary":"Update Calling Settings","tags":["Calling"]}}}} ``` --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.360dialog.com/docs/messaging-api/api-reference/calling.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.