Templates

Endpoints for managing WhatsApp message templates

Get Message Template Library

get

Retrieve message templates from the template library for a WABA.

Authorizations

D360-API-KEY

D360-API-KEYstringRequired

API Key for Messaging API authentication. Send your API key in the D360-API-KEY header.

Responses

200

Template library retrieved successfully

application/json

objectOptional

401

Unauthorized

application/json

500

Internal server error

application/json

get

/message_template_library

HTTPcURLJavaScriptPython

GET /message_template_library HTTP/1.1
Host: waba-v2.360dialog.io
D360-API-KEY: YOUR_API_KEY
Accept: */*

{}

Create WhatsApp Message Template (Library Import Optional)

post

Create a new WhatsApp message template for a WABA account. Templates can be created from scratch or imported from the Meta Template Library. See Meta docs: https://developers.facebook.com/documentation/business-messaging/whatsapp/templates/template-library

Authorizations

D360-API-KEY

D360-API-KEYstringRequired

API Key for Messaging API authentication. Send your API key in the D360-API-KEY header.

Body

application/json

categorystringOptionalExample: UTILITY

languagestringOptionalExample: en_US

library_template_namestringOptionalExample: welcome_template

namestringOptionalExample: order_update

Responses

200

Template created / submitted successfully

application/json

categorystringOptionalExample: UTILITY

idstringOptionalExample: {hsm-id}

statusstringOptionalExample: APPROVED

400

Bad request

application/json

401

Unauthorized

application/json

500

Internal server error

application/json

post

/message_templates

HTTPcURLJavaScriptPython

POST /message_templates HTTP/1.1
Host: waba-v2.360dialog.io
D360-API-KEY: YOUR_API_KEY
Content-Type: application/json
Accept: */*
Content-Length: 288

{
  "category": "UTILITY",
  "language": "en_US",
  "library_template_button_inputs": [
    {
      "phone_number": "[phone]",
      "type": "URL",
      "url": {
        "base_url": "https://www.example.com/{{1}}",
        "url_suffix_example": "https://www.example.com/demo"
      }
    }
  ],
  "library_template_name": "welcome_template",
  "name": "order_update"
}

{
  "category": "UTILITY",
  "id": "{hsm-id}",
  "status": "APPROVED"
}

Get Templates

get

Retrieve message templates

Authorizations

D360-API-KEY

D360-API-KEYstringRequired

API Key for Messaging API authentication. Send your API key in the D360-API-KEY header.

Responses

200

Templates retrieved successfully

application/json

objectOptional

401

Unauthorized

application/json

500

Internal server error

application/json

get

/v1/configs/templates

HTTPcURLJavaScriptPython

GET /v1/configs/templates HTTP/1.1
Host: waba-v2.360dialog.io
D360-API-KEY: YOUR_API_KEY
Accept: */*

{}

Create Template

post

Create a new message template

Authorizations

D360-API-KEY

D360-API-KEYstringRequired

API Key for Messaging API authentication. Send your API key in the D360-API-KEY header.

Body

application/json

objectOptional

Responses

200

Template created successfully

application/json

objectOptional

400

Bad request

application/json

401

Unauthorized

application/json

500

Internal server error

application/json

post

/v1/configs/templates

HTTPcURLJavaScriptPython

POST /v1/configs/templates HTTP/1.1
Host: waba-v2.360dialog.io
D360-API-KEY: YOUR_API_KEY
Content-Type: application/json
Accept: */*
Content-Length: 2

{}

{}

Delete Template

delete

Delete a message template by template name.

Authorizations

D360-API-KEY

D360-API-KEYstringRequired

API Key for Messaging API authentication. Send your API key in the D360-API-KEY header.

Path parameters

template_namestringRequired

Template name

Responses

200

Template deleted successfully

application/json

objectOptional

400

Bad request - empty template name

application/json

401

Unauthorized

application/json

404

Template not found

application/json

500

Internal server error

application/json

delete

/v1/configs/templates/{template_name}

HTTPcURLJavaScriptPython

DELETE /v1/configs/templates/{template_name} HTTP/1.1
Host: waba-v2.360dialog.io
D360-API-KEY: YOUR_API_KEY
Accept: */*

{}

Update WhatsApp Message Template

post

Update an existing WhatsApp message template

Authorizations

D360-API-KEY

D360-API-KEYstringRequired

API Key for Messaging API authentication. Send your API key in the D360-API-KEY header.

Path parameters

whats_app_message_template_idstringRequired

WhatsApp Message Template ID

Body

application/json

objectOptional

Responses

200

Template updated successfully

application/json

objectOptional

400

Bad request

application/json

401

Unauthorized

application/json

404

Template not found

application/json

500

Internal server error

application/json

post

/v1/configs/templates/{whats_app_message_template_id}

HTTPcURLJavaScriptPython

POST /v1/configs/templates/{whats_app_message_template_id} HTTP/1.1
Host: waba-v2.360dialog.io
D360-API-KEY: YOUR_API_KEY
Content-Type: application/json
Accept: */*
Content-Length: 2

{}

{}

Compare Template

get

Compare template information by template ID using Meta API. Returns template details and comparison results.

Authorizations

D360-API-KEY

D360-API-KEYstringRequired

API Key for Messaging API authentication. Send your API key in the D360-API-KEY header.

Path parameters

template_idstringRequired

Template ID

Responses

200

Template comparison completed successfully

application/json

objectOptional

400

Bad request

application/json

401

Unauthorized

application/json

500

Internal server error

application/json

get

/{template_id}/compare

HTTPcURLJavaScriptPython

GET /{template_id}/compare HTTP/1.1
Host: waba-v2.360dialog.io
D360-API-KEY: YOUR_API_KEY
Accept: */*

{}