Templates

Endpoints for managing WhatsApp message templates

Get Message Template Library

get

Retrieve message templates from the template library for a WABA.

Authorizations

D360-API-KEY

D360-API-KEYstringRequired

API Key for Messaging API authentication. Send your API key in the D360-API-KEY header.

Responses

200

Template library retrieved successfully

application/json

401

Unauthorized

application/json

500

Internal server error

application/json

get

/message_template_library

HTTPcURLJavaScriptPython

GET /message_template_library HTTP/1.1
Host: waba-v2.360dialog.io
D360-API-KEY: YOUR_API_KEY
Accept: */*

[
  {
    "data": [
      {
        "body": "Hi {{1}}, ...",
        "body_param_types": [
          "text"
        ],
        "body_params": [
          "text"
        ],
        "buttons": [
          {
            "phone_number": "[phone]",
            "text": "Reschedule",
            "type": "URL",
            "url": {
              "base_url": "https://www.example.com/{{1}}",
              "url_suffix_example": "https://www.example.com/demo"
            }
          }
        ],
        "category": "UTILITY",
        "header": "Your account balance is low",
        "industry": [
          "text"
        ],
        "language": "en_US",
        "name": "low_balance_warning_1",
        "topic": "PAYMENTS",
        "usecase": "LOW_BALANCE_WARNING"
      }
    ],
    "paging": {
      "cursors": {
        "after": "MjQZD",
        "before": "MAZDZD"
      },
      "next": "https://api.example.com/message_template_library?after=abc123"
    }
  }
]

Create WhatsApp Message Template (Library Import Optional)

post

Create a new WhatsApp message template for a WABA account. Templates can be created from scratch or imported from the Meta Template Library. See Meta docs: https://developers.facebook.com/documentation/business-messaging/whatsapp/templates/template-library

Authorizations

D360-API-KEY

D360-API-KEYstringRequired

API Key for Messaging API authentication. Send your API key in the D360-API-KEY header.

Body

application/json

objectOptional

or

Responses

200

Template created / submitted successfully

application/json

400

Bad request

application/json

401

Unauthorized

application/json

500

Internal server error

application/json

post

/message_templates

HTTPcURLJavaScriptPython

POST /message_templates HTTP/1.1
Host: waba-v2.360dialog.io
D360-API-KEY: YOUR_API_KEY
Content-Type: application/json
Accept: */*
Content-Length: 2

{}

{
  "category": "UTILITY",
  "id": "{hsm-id}",
  "status": "APPROVED"
}

Get Templates

get

Retrieve message templates

Authorizations

D360-API-KEY

D360-API-KEYstringRequired

API Key for Messaging API authentication. Send your API key in the D360-API-KEY header.

Responses

200

Templates retrieved successfully

application/json

401

Unauthorized

application/json

500

Internal server error

application/json

get

/v1/configs/templates

HTTPcURLJavaScriptPython

GET /v1/configs/templates HTTP/1.1
Host: waba-v2.360dialog.io
D360-API-KEY: YOUR_API_KEY
Accept: */*

{}

Create Template

post

Create a new message template. More information about the template creation payload can be found in the 360 Dialog documentation: https://docs.360dialog.com/docs/waba-messaging/template-messaging.

Authorizations

D360-API-KEY

D360-API-KEYstringRequired

API Key for Messaging API authentication. Send your API key in the D360-API-KEY header.

Body

application/jsontext/plain

objectOptional

Responses

200

Template created successfully

application/json

400

Bad request

application/json

401

Unauthorized

application/json

500

Internal server error

application/json

post

/v1/configs/templates

HTTPcURLJavaScriptPython

POST /v1/configs/templates HTTP/1.1
Host: waba-v2.360dialog.io
D360-API-KEY: YOUR_API_KEY
Content-Type: application/json
Accept: */*
Content-Length: 2

{}

application/jsontext/plain

{}

Delete Template

delete

Delete a message template by template name. More information about template deletion can be found in the 360 Dialog documentation: https://docs.360dialog.com/docs/waba-messaging/template-messaging#delete-a-template.

Authorizations

D360-API-KEY

D360-API-KEYstringRequired

API Key for Messaging API authentication. Send your API key in the D360-API-KEY header.

Path parameters

template_namestringRequired

Template name

Query parameters

external_idstringOptional

Template id on Meta. If specified, name is ignored. Example: 1423298775400

idstringOptional

Template id on HUB. If specified, name and external_id are ignored. Example: exampleWT

Responses

200

Template deleted successfully

application/json

400

Bad request - empty template name

application/json

401

Unauthorized

application/json

404

Template not found

application/json

500

Internal server error

application/json

delete

/v1/configs/templates/{template_name}

HTTPcURLJavaScriptPython

DELETE /v1/configs/templates/{template_name} HTTP/1.1
Host: waba-v2.360dialog.io
D360-API-KEY: YOUR_API_KEY
Accept: */*

{}

Update WhatsApp Message Template

post

Update an existing WhatsApp message template

Authorizations

D360-API-KEY

D360-API-KEYstringRequired

API Key for Messaging API authentication. Send your API key in the D360-API-KEY header.

Path parameters

whats_app_message_template_idstringRequired

WhatsApp Message Template ID

Body

application/jsontext/plain

objectOptional

Responses

200

Template updated successfully

application/json

400

Bad request

application/json

401

Unauthorized

application/json

404

Template not found

application/json

500

Internal server error

application/json

post

/v1/configs/templates/{whats_app_message_template_id}

HTTPcURLJavaScriptPython

POST /v1/configs/templates/{whats_app_message_template_id} HTTP/1.1
Host: waba-v2.360dialog.io
D360-API-KEY: YOUR_API_KEY
Content-Type: application/json
Accept: */*
Content-Length: 2

{}

application/jsontext/plain

{}

Compare Template

get

Compare template information by template ID using Meta API. Returns template details and comparison results.

Authorizations

D360-API-KEY

D360-API-KEYstringRequired

API Key for Messaging API authentication. Send your API key in the D360-API-KEY header.

Path parameters

template_idstringRequired

Template ID

Responses

200

Template comparison completed successfully

application/json

400

Bad request

application/json

401

Unauthorized

application/json

500

Internal server error

application/json

get

/{template_id}/compare

HTTPcURLJavaScriptPython

GET /{template_id}/compare HTTP/1.1
Host: waba-v2.360dialog.io
D360-API-KEY: YOUR_API_KEY
Accept: */*

{
  "category": "UTILITY",
  "compare": {
    "has_differences": true,
    "summary": "text"
  },
  "id": "594425479261596",
  "language": "en_US",
  "name": "order_confirmation",
  "status": "APPROVED"
}