Text

This page describes text messages on the WhatsApp Business Platform.

Text messages contain only a text body and an optional link preview.

Text Message Request

Use the messages endpoint to send a text message to a WhatsApp user.

POST https://waba-v2.360dialog.io/messages

Headers

Name	Value
Content-Type	application/json
Authorization	D360-API-KEY

Body Example

{
  "messaging_product": "whatsapp",
  "recipient_type": "individual",
  "to": "<WHATSAPP_USER_PHONE_NUMBER>",
  "type": "text",
  "text": {
    "preview_url": <ENABLE_LINK_PREVIEW>,
    "body": "<BODY_TEXT>"
  }
}

Response

200

{
  "contacts": [
    {
      "input": "text",
      "wa_id": "text"
    }
  ],
  "messages": [
    {
      "id": "text",
      "message_status": "accepted"
    }
  ],
  "messaging_product": "text"
}

400

Link preview

The WhatsApp client can attempt to generate a preview for the first URL in the message body, provided it begins with http:// or https://. If multiple URLs are included, only the first will be rendered as a preview. If omitted or if a preview cannot be retrieved, the URL will be displayed as a clickable link instead.

Formatting in Text Messages

WhatsApp allows some formatting in messages. To format all or part of a message, use these formatting symbols:

Formatting	Symbol	Example
Bold	Asterisk (*)	Your total is *$10.50*.
Italics	Underscore (_)	Welcome to _WhatsApp_!
Strike-through	Tilde (~)	This is ~better~ best!
Code	Three backticks (```)	```print 'Hello World';```