# Video

Video messages display a thumbnail preview of a video image with an optional caption. When the WhatsApp user taps the preview, it loads the video and displays it to the user.

![](https://3527970750-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M4sMxKjL6eJRvZn6jeG-887967055%2Fuploads%2FHgTWHrtQo4HDRn634Ak4%2Fvideo.png?alt=media\&token=dc3ca95f-9e98-48f7-8b66-b7669132980d)

### Video Message Request

Use the messages endpoint to send a video message to a WhatsApp user.

<mark style="color:orange;">`POST`</mark> `https://waba-v2.360dialog.io/messages`

**Headers**

| Name          | Value              |
| ------------- | ------------------ |
| Content-Type  | `application/json` |
| Authorization | `D360-API-KEY`     |

**Body Example**

```json
{
  "messaging_product": "whatsapp",
  "recipient_type": "individual",
  "to": "{{wa-user-phone-number}}",
  "type": "video",
  "video": {
    "id" : "<MEDIA_ID>", /* Only if using uploaded media */
    "link": "<MEDIA_URL>", /* Only if linking to your media */
    "caption": "<VIDEO_CAPTION_TEXT>"
  }
}
```

**Response**

{% tabs %}
{% tab title="200" %}

```json
{
  "contacts": [
    {
      "input": "text",
      "wa_id": "text"
    }
  ],
  "messages": [
    {
      "id": "text",
      "message_status": "accepted"
    }
  ],
  "messaging_product": "text"
}
```

{% endtab %}

{% tab title="400" %}

```json
{
  "error": "Invalid request"
}
```

{% endtab %}
{% endtabs %}

### Supported Video Formats

Only the H.264 video codec and AAC audio codec are supported, with either a single audio stream or no audio stream. Videos encoded with the H.264 “High” profile and B-frames are not supported on Android WhatsApp clients. For broader compatibility, use the H.264 “Main” profile without B-frames or the H.264 “Baseline” profile when encoding (or re-encoding with a tool like ffmpeg), and place moov boxes before mdat boxes. When using ffmpeg, the `-movflags faststart` flag can be applied to place moov boxes before mdata boxes.

| Video Type | Extension | MIME Type  | Max Size |
| ---------- | --------- | ---------- | -------- |
| 3GPP       | .3gp      | video/3gpp | 16 MB    |
| MP4 Video  | .mp4      | video/mp4  | 16 MB    |


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.360dialog.com/docs/messaging/message-types/video.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.