Typing Indicators

Typing indicators allow a business integration to signal that a reply is being composed after an incoming message is received. When triggered, WhatsApp marks the message as read, then displays a typing indicator in the conversation until a response message is sent. If a response message is not sent within 25 seconds, the indicator is automatically dismissed.

Typing indicators are useful when additional processing time is required before sending a response, such as calling external services or performing complex business logic.

Send a typing indicator

POST https://waba-v2.360dialog.io/messages

To send a typing indicator, use the request URL, the following headers, and JSON body.

{ 
   "messaging_product": "whatsapp",
   "status": "read",
   "message_id": "<WHATSAPP_MESSAGE_ID>",
   "typing_indicator": {
     "type": "text"
   }
}

Headers

Name	Value
Content-Type	application/json
D360-API-KEY	Your 360Dialog API key

Request Body

Name	Type	Description
messaging_product*	string	Must be set to "whatsapp".
status*	string	The message must be marked "read" before displaying a typing indicator. Use "read".
message_id*	string	ID of the incoming message to mark as read and send a typing indicator for. Starts with "wamid.".
typing_indicator*	object	An object which contains a "type" key, whose value must be "text".

200: Success

A successful request results in a "success": true response:

{
    "success": true
}