> For the complete documentation index, see [llms.txt](https://docs.360dialog.com/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.360dialog.com/docs/support/meta-business-manager-support.md).

# Meta Business Manager Support

For issues relating to your Meta Business Manager Account, you must contact Meta Support directly.

According to Meta’s security policy, Business Solution Providers (BSPs) cannot assist with account recovery or related issues for Meta Business Manager accounts. If you have lost access to your Meta Business Manager account, you must contact Meta Support directly to regain access.

## Best Practices

#### **Partners / ISVs should not be added as Users to a Client’s Meta Business Manager.**

Meta [explicitly advises against](https://www.facebook.com/business/help/608572510632070) adding users with public or unrelated email domains, as this can lead to account suspension or business portfolio unverification.

#### **Business Verification Compliance**

Meta [explicitly states](https://www.facebook.com/business/help/1095661473946872?id=180505742745347) that submitting inaccurate information or attempting to verify a business without authorisation can lead to verification failure, loss of existing verification, other enforcement actions by Meta.

#### **Multiple Business Manager Accounts**

Manager per company. Companies with multiple brands or distinct departments may use additional Business Managers as needed.

If any issues occur, clients must resolve them through Meta’s official support channels rather than creating a new Business Manager.

#### **Business verification**

Only the owner/ admin of a Business Portfolio should submit documents for Business Verififications. TechProviders / ISVs should not submit documents on behalf of a Business. 

## Recovery Links

<details>

<summary>Meta Business Manager issues</summary>

If you are having issues related to Meta Business Manager, please contact [Meta Direct Support.](https://www.facebook.com/business/help/182669425521252)

</details>

<details>

<summary>If you are blocked or locked out of your Meta Account</summary>

Please follow [this process.](https://www.facebook.com/help/105487009541643?helpref=contact_forms)

</details>

<details>

<summary>If your Account, Page, or Meta Business Manager Account has Advertising Restrictions</summary>

Please follow [this process](https://www.facebook.com/business/help/975570072950669?id=434838534925385).

</details>

<details>

<summary>If your personal Facebook account is Disabled</summary>

Please follow [this process](https://www.facebook.com/help/103873106370583?helpref=uf_share).

</details>

<details>

<summary>If you need support for SMB (WhatsApp Business app)</summary>

Contact the appropriate support channels either through **in-app support** or **email**.

*Settings > Help and Feedback > Help Center > Contact us*

If you can't contact them from the app, you can send them a question through their support form [here](https://www.whatsapp.com/contact).

</details>


---

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