Get Started

A short step-by-step guide to sending and receiving messages with the 360dialog On-Premise API.

Prerequisites & Basic Setup

1. Retrieve API Key

In order to send requests with the 360dialog On-Premise API, you need an API KEY.
Each registered WhatsApp phone number has its own API KEY

2. Set Webhook URL

To receive notifications for inbound messages and status updates, you must set a webhook URL, that we use as a destination for all notifications belonging to you WhatsApp phone number.

3. Send a message

Send a message using the WhatsApp API.
If this end-user did not message you first, you must start a Business-initiated conversation using a Template message.

4. Receive status updates

You should receive status updates to your webhook.