Onboarding

In this section you can find the Onboarding step-by-step guide.

Onboarding

To onboard, your integration partner will provide a special link to grant the necessary permissions. Before starting, ensure that:

• Your number is already registered with 360dialog

• You are currently a Cloud API user

• You have admin access to the number’s Business Manager

This onboarding process applies to all numbers within your WhatsApp Business Account. You only need to complete it once, and all numbers associated will be automatically enabled for the MM Lite Beta.

Steps to onboard:

1. Using the onboarding link sent by your partner, login to the 360dialog Hub;

2. Click "Add a new number";

3. Choose the following options:

   1. "Alpha callback";

   2. "Yes, this number is connected to WhatsApp Business API";

   3. "Yes, planning to send marketing messages from this number".

4. Begin the Embedded Signup (ES) process:

   1. Select your Business Portfolio;

   2. Accept the new permissions.

There is no need to validate an OTP during this step.

You can watch this video as an example of the process:

After completing the ES process:

• All eligible WABAs in your account will be onboarded to MM Lite.

• A read-only ad account will be created for each eligible WABA to show campaign results.

• The onboarding takes up to 10 minutes after completing the ES process.

• Any new WABAs added after onboarding will require a new ES process to enable MM Lite.