> For the complete documentation index, see [llms.txt](https://docs.360dialog.com/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.360dialog.com/docs/~/revisions/syoLocQFO08QYJ1hYSkE/master.md).

# 360dialog WhatsApp API

Welcome to our revamped Documentation! Explore the improved navigation to access centralized information, best practices, and guidance about our WhatsApp Business API solution.

We are a verified WhatsApp Business Solutions Provider and official [Meta Business Partner](https://www.facebook.com/business/partner-directory/search?solution_type=messaging\&ref=pd_home_hero_cta\&platforms=whatsapp) specializing in WhatsApp Business API and docker container hosting. 

<figure><img src="https://3527970750-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M4sMxKjL6eJRvZn6jeG-887967055%2Fuploads%2FqngoFu1UKwNgzdtPVKTF%2Fbusiness_information.PNG?alt=media&amp;token=7d16c86e-f3d5-4ffe-950c-29cb45b0c754" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
Visit [our status page](https://status.360dialog.com/) for the latest information about API issues.
{% endhint %}

## **Contents**

In this documentation, you will be able to find the necessary instructions, processes, and guidelines for utilizing the WhatsApp Business API.

We recommend using the endpoints as described in our documentation, however, you can always refer to [Meta's Official Documentation](https://developers.facebook.com/docs/whatsapp/business-management-api) for reference.&#x20;

{% content-ref url="/pages/-MWiZqF25Lbowa35WfTo" %}
[Signup step by step](/docs/~/revisions/syoLocQFO08QYJ1hYSkE/account-setup/creating-new-waba/embedded-signup.md)
{% endcontent-ref %}

{% content-ref url="/pages/AdBA4MJ8H5hD1sdY4HBh" %}
[WABA Integration (Cloud)](/docs/~/revisions/syoLocQFO08QYJ1hYSkE/integration/waba-integration-cloud.md)
{% endcontent-ref %}

{% content-ref url="/pages/-Mj8MYx7DrCIAJjNe4e5" %}
[The Basics (Overview)](/docs/~/revisions/syoLocQFO08QYJ1hYSkE/integration/the-basics.md)
{% endcontent-ref %}

## WhatsApp Team Inbox <a href="#improve-your-customer-communications-with-a-whatsapp-team-inbox" id="improve-your-customer-communications-with-a-whatsapp-team-inbox"></a>

Unlike the standard WhatsApp App or the WhatsApp Business App, the WhatsApp Business API is not an app, but rather an API that allows you to communicate with your customers at scale.&#x20;

The WhatsApp Business API does not have a native frontend UI or inbox. All messages are received programmatically via webhooks. But don't worry, we have built a unique network of software vendors offering multiple versions of [Messaging and WhatsApp Team Inbox solutions](https://www.360dialog.com/whatsapp-team-inbox-comparison) with tons of comprehensive features.&#x20;

If you are a developer you can also integrate with our API directly. &#x20;


---

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