For the complete documentation index, see llms.txt. This page is also available as Markdown.

Pricing

Costs associated with becoming a 360Dialog Partner

The monthly costs associated with becoming a 360Dialog partner are made up of the following components:

  1. 360Dialog Partner Plan - Monthly platform fee for accessing the 360Dialog Partner Hub and Partner APIs

  2. 360Dialog Channel Licence Fees - Monthly subscription fee for each WhatsApp channel added to the Partner Hub

  3. WhatsApp Messaging and Calls Costs - Billed at the Official Meta rate

  4. Payment Processing Fees - 4% Applied to usage-related card payments

All pricing is configured in the currency selected during the partner onboarding (EUR or USD). This currency applies across all plans, subscriptions, and invoices.

Partner Plan

360Dialog offers two Partner Plans designed to support varying operational requirements and scaling needs.

  • Growth - Recommended for partners managing fewer than 20 clients who require core support and standard API access.

  • Premium - Recommended for partners requiring enterprise-grade support, faster response times, and direct Meta collaboration.

Partner Plans follow a calendar-month billing cycle. If a Partner Hub is activated mid-month, a pro-rata charge will apply.

Monthly EUR

Monthly USD

Growth Plan

€500

$600

Premium Plan

€1,000

$1,200

For more, see Subcriptions

Channel Licence Fees

Monthly license fee for each WhatsApp channel added to the Partner Hub.

Clients who onboard with an integration partner receive preferential pricing on 360Dialog monthly licence fees.

Charges apply per active channel.

Channels activated during the current billing cycle are billed on a pro-rata basis for the remaining days of the month. From the 1st of the following month, the full monthly fee applies.

Channels cancelled during the billing cycle remain active and billable until the end of the current billing cycle.

Monthly EUR

Monthly USD

Regular Licence

25 EUR

30 USD

Premium Licence

49 EUR

59 USD

Higher Throughput

249 EUR

299 USD

For more, see Higher Throughput

WhatsApp Messaging & Call Fees

Usage-based costs are dictated by official Meta Rate Cards. 360Dialog currently supports WhatsApp message pricing in EUR, USD, and INR.

🔗 Official Meta Messaging Rate Cards

Meta determines the official pricing for messaging and voice calls. Use the resources below to find specific rates for your region and category:

WhatsApp Voice Call Pricing

Voice call pricing is defined by Meta and published in the official Volume-Based Pricing (VBP) Rate Cards for the WhatsApp Business Calling API.

Call pricing is determined by the call direction (inbound or outbound), the recipient country prefix code, and the total duration in minutes.

For more, see Free vs. Billed Messaging

Payment Processing Fees

Third-party card processing fees apply to usage-based payments and top-ups

Fees

Credit / Debit Card

4%

For more, see Invoices

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