Support with Meta

There are some topics which are out of scope for 360dialog. In these cases, we might direct you to contact Facebook using the links below.

We can only help with WhatsApp Business API specific requests.

We don’t have any information and cannot troubleshoot any other Meta products.

Request Facebook help for specific topics

If you are having issues related to Facebook Business Manager

Please request support in the link below

https://www.facebook.com/business/help/182669425521252

If your Business Verification is pending for more than 30 days

Please request support in the link below

https://www.facebook.com/business/help/182669425521252

If your Business Verification has been rejected

Please see what to do here.

If you are Blocked/Locked out of Account

Please see what to do in the link below

Blocked/Locked out of Account | Facebook

If your Facebook Account, Page, or Business Manager Account has Advertising Restrictions

Please see what to do in the link below

https://www.facebook.com/business/help/975570072950669

If your Account is Disabled

Please see what to do in the link below

My personal Facebook account is disabled. | Facebook Help Center

For any other topics

If the previous links didn't help you, please check the Facebook Business Help Center or Access Facebook Support.

Facebook Business Help Center

https://www.facebook.com/business/help

Facebook Support

https://www.facebook.com/business/help/support