# 360Dialog ## Partner Documentation - [Overview](https://docs.360dialog.com/partner/get-started/master.md): Welcome to the 360dialog Partner Documentation Hub, a central resource for Partners using the WhatsApp Business API with 360dialog. - [Quickstarts](https://docs.360dialog.com/partner/get-started/quickstarts.md) - [Get Started as a Partner](https://docs.360dialog.com/partner/get-started/quickstarts/get-started-as-a-partner.md) - [Register as a Meta Tech Provider](https://docs.360dialog.com/partner/get-started/quickstarts/register-as-a-meta-tech-provider.md): This guide walks you through registering as a Meta Tech Provider and integrating with 360Dialog's WhatsApp Business API solutions. - [Add a WhatsApp Number](https://docs.360dialog.com/partner/get-started/quickstarts/add-a-whatsapp-number.md) - [Create a Message Template](https://docs.360dialog.com/partner/get-started/quickstarts/create-a-message-template.md) - [Send a Message](https://docs.360dialog.com/partner/get-started/quickstarts/send-a-message.md) - [Pricing](https://docs.360dialog.com/partner/get-started/pricing.md): Costs associated with becoming a 360Dialog Partner - [Billing Models](https://docs.360dialog.com/partner/get-started/billing-models.md) - [How to Get API Access](https://docs.360dialog.com/partner/get-started/partner-api-integration.md): Want to become a 360Dialog Partner? Follow the step by step below. - [Tech Provider Program](https://docs.360dialog.com/partner/get-started/tech-provider-program.md): This page describes the Meta Tech Provider Program and how ISVs can integrate with 360dialog. - [Become a Meta Tech Provider](https://docs.360dialog.com/partner/get-started/tech-provider-program/become-a-meta-tech-provider.md): This guide provides a step-by-step approach to successfully creating and integrating your Meta App solution with 360Dialog - [Become a Meta Tech Partner](https://docs.360dialog.com/partner/get-started/tech-provider-program/become-a-meta-tech-partner.md): This page describes the Meta Tech Partner program - [Alphas and Betas](https://docs.360dialog.com/partner/get-started/alphas-and-betas.md): Alphas and Betas are programs run by 360Dialog in collaboration with partners to test new features before they become generally available on WhatsApp for Business APIs. - [Integrated Onboarding](https://docs.360dialog.com/partner/onboarding/integrated-onboarding.md): This page describes how to get started with triggering Integrated Onboarding to register phone numbers - [IO Signature](https://docs.360dialog.com/partner/onboarding/integrated-onboarding/io-signature.md): This page describes implementing IO Signature and toggling it on - [Using Direct Link](https://docs.360dialog.com/partner/onboarding/integrated-onboarding/using-direct-link.md): This page describes how to trigger Integrated Onboarding with a direct link - [Using Connect Button](https://docs.360dialog.com/partner/onboarding/integrated-onboarding/connect-button.md): This page describes how to use the 360Dialog Connect Button React package to trigger Integrated Onboarding - [Using Custom IO](https://docs.360dialog.com/partner/onboarding/integrated-onboarding/using-custom-io.md): This page describes how to create a custom Integrated Onboarding trigger on any frontend framework - [Webhook Events & Setup](https://docs.360dialog.com/partner/onboarding/webhook-events-and-setup.md) - [Signature Validation](https://docs.360dialog.com/partner/onboarding/webhook-events-and-setup/signature-validation.md): This page describes how webhook signatures can be validated to enhance webhook URL security - [Webhook Events (Partner & Messaging API)](https://docs.360dialog.com/partner/onboarding/webhook-events-and-setup/webhook-events-partner-and-messaging-api.md): Here you will find real-time Partner and Messaging Webhook events related to WABA, channel, and message activity. - [Set multiple webhooks for Phone Number](https://docs.360dialog.com/partner/onboarding/webhook-events-and-setup/set-multiple-webhooks-for-phone-number.md) - [Integration Best Practices](https://docs.360dialog.com/partner/onboarding/integration-best-practices.md) - [Architecture and Security](https://docs.360dialog.com/partner/onboarding/integration-best-practices/architecture-and-security.md) - [Sizing Your Environment Based on Expected Throughput](https://docs.360dialog.com/partner/onboarding/integration-best-practices/sizing-your-environment-based-on-expected-throughput.md) - [Design a Stable Webhook Receiving Endpoint](https://docs.360dialog.com/partner/onboarding/integration-best-practices/design-a-stable-webhook-receiving-endpoint.md): Ensure your service quickly responds to Webhook Notifications - [Design a Resilient Message Sending Service](https://docs.360dialog.com/partner/onboarding/integration-best-practices/design-a-resilient-message-sending-service.md): Ensure that messages are guaranteed to be sent, and never lost - [API Key Authentication for the Partner API](https://docs.360dialog.com/partner/onboarding/integration-best-practices/api-key-authentication-for-the-partner-api.md) - [Partner API Sandbox](https://docs.360dialog.com/partner/onboarding/partner-api-sandbox.md): This page describes how partner API sandbox can be used to send testing messages to a phone number on WhatsApp. - [Partner-Hosted Embedded Signup](https://docs.360dialog.com/partner/onboarding/partner-hosted-embedded-signup.md): This page describes how partners can host Embedded Signup - [WhatsApp Coexistence](https://docs.360dialog.com/partner/onboarding/whatsapp-coexistence.md): Clients now have the possibility of onboarding a number to the WhatsApp Cloud API even if it is already connected to the WhatsApp Business App. - [Coexistence Onboarding](https://docs.360dialog.com/partner/onboarding/whatsapp-coexistence/coexistence-onboarding.md): This section provides details on how to onboard businesses that are already using the WhatsApp Business App and want to expand to the WhatsApp Cloud API. - [Coexistence Webhooks](https://docs.360dialog.com/partner/onboarding/whatsapp-coexistence/coexistence-webhooks.md): Here you will find information about history webhooks and message echoes for businesses that have been onboarded to both the WhatsApp Business App and the WhatsApp Cloud API simultaneously. - [Testing different messaging scenarios](https://docs.360dialog.com/partner/onboarding/whatsapp-coexistence/testing-different-messaging-scenarios.md): To help you viewing different use cases, we made a few tests and shared the results below: - [Overview](https://docs.360dialog.com/partner/partner-api/overview.md): This page describes our Partner API. - [API Reference](https://docs.360dialog.com/partner/partner-api/api-reference.md): This page describes available endpoints, required authentication, request parameters, response formats, and error codes. - [Partner Management](https://docs.360dialog.com/partner/partner-api/api-reference/partner-management.md) - [WABA Account Management](https://docs.360dialog.com/partner/partner-api/api-reference/waba-account-management.md) - [Client Management](https://docs.360dialog.com/partner/partner-api/api-reference/client-management.md) - [Channel Management](https://docs.360dialog.com/partner/partner-api/api-reference/channel-management.md) - [Webhook Management](https://docs.360dialog.com/partner/partner-api/api-reference/webhook-management.md) - [Balance & Usage](https://docs.360dialog.com/partner/partner-api/api-reference/balance-and-usage.md) - [Account Sharing](https://docs.360dialog.com/partner/partner-api/api-reference/account-sharing.md) - [Settings](https://docs.360dialog.com/partner/partner-api/api-reference/settings.md) - [Partner Change Request Management](https://docs.360dialog.com/partner/partner-api/api-reference/partner-change-request-management.md) - [Preverified Numbers Management](https://docs.360dialog.com/partner/partner-api/api-reference/preverified-numbers-management.md) - [Templates Management](https://docs.360dialog.com/partner/partner-api/api-reference/templates-management.md) - [Whats App Flows](https://docs.360dialog.com/partner/partner-api/api-reference/whats-app-flows.md) - [Partners V2 API](https://docs.360dialog.com/partner/partner-api/api-reference/partners-v2-api.md) - [Overview](https://docs.360dialog.com/partner/partner-hub/overview.md): This page provides an overview of the 360dialog Partner Hub. - [WABAs / Numbers](https://docs.360dialog.com/partner/partner-hub/wabas-numbers.md): This page describes the WABAs and Numbers screen in the Partner Hub and the functions available for viewing and managing client channels. - [Details](https://docs.360dialog.com/partner/partner-hub/wabas-numbers/details.md): This page describes the account IDs, billing configurations, and technical settings for a WABA and contained number. - [Business Profile](https://docs.360dialog.com/partner/partner-hub/wabas-numbers/waba-profile-info.md): This page describes how to manage and update WhatsApp Business Profile information - [Users](https://docs.360dialog.com/partner/partner-hub/users.md): This page describes how to manage Partner team members / users. - [Profile](https://docs.360dialog.com/partner/partner-hub/profile.md): This page describes how to manage and preview Partner branding - [Integration](https://docs.360dialog.com/partner/partner-hub/integration.md): This page describes the configuration of technical parameters and integration credentials for a Partner Account. - [API Keys](https://docs.360dialog.com/partner/partner-hub/api-keys.md) - [Overview Tab](https://docs.360dialog.com/partner/partner-hub/overview-tab.md): Partner Paid view only - [Invoices Tab](https://docs.360dialog.com/partner/partner-hub/invoices-tab.md) - [Billing Tab](https://docs.360dialog.com/partner/partner-hub/billing-tab.md) - [Brazil - Pix & Boleto Paymnets](https://docs.360dialog.com/partner/partner-hub/billing-tab/brazil-pix-and-boleto-paymnets.md): Other payment options for Barzilian Premium Partners - [Subcriptions Tab](https://docs.360dialog.com/partner/partner-hub/subcriptions-tab.md) - [Using the Partner Hub to manage Clients and Channels](https://docs.360dialog.com/partner/partner-hub/managing-your-clients.md) - [Insights](https://docs.360dialog.com/partner/partner-hub/checking-usage-and-statistics.md) - [WABA Profile & Compliance](https://docs.360dialog.com/partner/partner-hub/waba-profile-and-compliance.md) - [WABA Policy Enforcement](https://docs.360dialog.com/partner/partner-hub/waba-profile-and-compliance/waba-policy-enforcement.md) - [WhatsApp Flows](https://docs.360dialog.com/partner/partner-hub/whatsapp-flows.md) - [Meta Business Verification](https://docs.360dialog.com/partner/partner-hub/meta-business-verification.md) - [Partner-led Business Verification](https://docs.360dialog.com/partner/partner-hub/meta-business-verification/partner-led-business-verification.md): Partner-led Business Verification (PLBV) helps trusted businesses get verified in as little as 48 hours, enabling them to start messaging faster without waiting for Meta’s full review. - [Standard Business Verification](https://docs.360dialog.com/partner/partner-hub/meta-business-verification/standard-business-verification.md): Standard Business Verification is Meta’s official process to verify your Business Manager across all Meta assets. - [Meta Verified for Business](https://docs.360dialog.com/partner/partner-hub/meta-business-verification/meta-verified-for-business.md): Meta Verified for Business is a paid subscription that provides advanced trust and brand protection across Facebook, Instagram, and WhatsApp. - [Official Business Account](https://docs.360dialog.com/partner/partner-hub/official-business-account-oba.md) - [Migrating Phone Numbers](https://docs.360dialog.com/partner/partner-hub/migrating-phone-numbers.md): This document describes phone migration and related concepts for Partners - [Migrate a number to 360Dialog](https://docs.360dialog.com/partner/partner-hub/migrating-phone-numbers/migrating-existing-waba.md): This document explains how to migrate a number to 360Dialog from another BSP or directly from Meta. - [Migrate a phone number to a new WABA](https://docs.360dialog.com/partner/partner-hub/migrating-phone-numbers/migrate-a-phone-number-to-a-new-waba.md): This document explains how to migrate a phone number from one WABA (source WABA) to another (destination WABA) with 360dialog. - [Migrate to alternate BSP](https://docs.360dialog.com/partner/partner-hub/migrating-phone-numbers/migrate-to-alternate-bsp.md): This document describes the steps required to migrate a WhatsApp Business number away from 360Dialog to an alternate BSP or directly to Meta. - [Migrate a client to a new Partner (with 360Dialog)](https://docs.360dialog.com/partner/partner-hub/migrating-phone-numbers/partner-change-or-migration.md): This document describes how to migrate a client, and all their numbers, to a new integration Partner with 360Dialog. (aka: Partner Change) - [Migrate a phone number to a new WABA to change messaging Currency](https://docs.360dialog.com/partner/partner-hub/migrating-phone-numbers/migrate-a-phone-number-to-a-new-waba-to-change-messaging-currency.md) - [Migrate a number to 360Dialog](https://docs.360dialog.com/partner/partner-hub/migrating-phone-numbers/migrate-a-number-to-360dialog.md): This document explains how to migrate a number to 360Dialog from another BSP or directly from Meta. - [Moving numbers between Business Managers](https://docs.360dialog.com/partner/partner-hub/migrating-phone-numbers/moving-numbers-between-business-managers.md): Number migration between Meta Business Managers is now available. - [Hosting type Change (On-premise API to Cloud API)](https://docs.360dialog.com/partner/partner-hub/migrating-phone-numbers/hosting-type-change-on-premise-api-to-cloud-api.md) - [Template Messages](https://docs.360dialog.com/partner/messaging/template-messages.md): Message templates are pre-approved messages that businesses use to start conversations outside the 24-hour window. - [Create and manage Template Messages](https://docs.360dialog.com/partner/messaging/template-messages/create-and-manage-template-messages.md) - [Template Analytics](https://docs.360dialog.com/partner/messaging/template-messages/template-analytics.md): What you can learn: how to enable analytics, how to interpret them, and how to query them via API for your business templates on the Meta WhatsApp Business platform. - [Template Statuses](https://docs.360dialog.com/partner/messaging/template-messages/template-statuses.md) - [Template Library](https://docs.360dialog.com/partner/messaging/template-messages/template-library.md) - [Template Elements](https://docs.360dialog.com/partner/messaging/template-messages/template-elements.md) - [Sending Template Messages](https://docs.360dialog.com/partner/messaging/template-messages/sending-template-messages.md) - [Authentication Templates](https://docs.360dialog.com/partner/messaging/template-messages/authentication-templates.md) - [Zero-Tap Authentication Templates](https://docs.360dialog.com/partner/messaging/template-messages/authentication-templates/zero-tap-authentication-templates.md) - [One-Tap Autofill Authentication Templates](https://docs.360dialog.com/partner/messaging/template-messages/authentication-templates/one-tap-autofill-authentication-templates.md) - [Copy Code Authentication Templates](https://docs.360dialog.com/partner/messaging/template-messages/authentication-templates/copy-code-authentication-templates.md) - [Catalog Templates](https://docs.360dialog.com/partner/messaging/template-messages/catalog-templates.md) - [Product Card Carousel Templates](https://docs.360dialog.com/partner/messaging/template-messages/product-card-carousel-templates.md) - [Single-Product Message Templates](https://docs.360dialog.com/partner/messaging/template-messages/single-product-message-templates.md) - [Coupon Code Templates](https://docs.360dialog.com/partner/messaging/template-messages/coupon-code-templates.md) - [Limited-Time Offer Templates](https://docs.360dialog.com/partner/messaging/template-messages/limited-time-offer-templates.md) - [Multi-Product Templates](https://docs.360dialog.com/partner/messaging/template-messages/multi-product-templates.md) - [Sending & Receiving Messages](https://docs.360dialog.com/partner/messaging/sending-and-receiving-messages.md): Learn the core concepts of WhatsApp messaging with 360dialog — how opt-in works, why webhooks matter, and what limits apply. - [Receiving messages](https://docs.360dialog.com/partner/messaging/sending-and-receiving-messages/receiving-messages-via-webhook.md) - [Higher Throughput](https://docs.360dialog.com/partner/messaging/sending-and-receiving-messages/higher-throughput.md): Learn about higher thoughput messaging capabilities and costs - [Sending Messages](https://docs.360dialog.com/partner/messaging/sending-and-receiving-messages/text-messages.md) - [Conversational Components](https://docs.360dialog.com/partner/messaging/sending-and-receiving-messages/text-messages/conversational-components.md) - [Checklist for Message Broadcasts and Campaigns](https://docs.360dialog.com/partner/messaging/sending-and-receiving-messages/text-messages/checklist-for-message-broadcasts-and-campaigns.md) - [Interactive messages](https://docs.360dialog.com/partner/messaging/sending-and-receiving-messages/text-messages/interactive-messages.md) - [Single and Multi Product Messages](https://docs.360dialog.com/partner/messaging/sending-and-receiving-messages/text-messages/interactive-messages/single-and-multi-product-messages.md) - [Location Request Messages](https://docs.360dialog.com/partner/messaging/sending-and-receiving-messages/text-messages/interactive-messages/location-request-messages.md) - [Address Messages (India and Singapore only)](https://docs.360dialog.com/partner/messaging/sending-and-receiving-messages/text-messages/interactive-messages/address-messages-india-and-singapore-only.md) - [Contacts & Location Messages](https://docs.360dialog.com/partner/messaging/sending-and-receiving-messages/text-messages/contacts-and-location-messages.md): See how to use the message node to send contacts or location messages and how to report and block contacts. - [Marketing Messages](https://docs.360dialog.com/partner/messaging/marketing-messages.md): Drive Higher ROI with Optimized Marketing Messages with Marketing Messages API - [Onboarding and Sending Messages](https://docs.360dialog.com/partner/messaging/marketing-messages/onboarding-and-sending-messages.md): This documentation aims to guide users on how to onboard in Meta’s Marketing Messages API. - [Technical details for MM API](https://docs.360dialog.com/partner/messaging/marketing-messages/technical-details-for-mm-api.md): You can obtain all the details for the MM API implementation - [Expected Errors & Programming Languages](https://docs.360dialog.com/partner/messaging/marketing-messages/expected-errors-and-programming-languages.md) - [Marketing Messages Best Practices](https://docs.360dialog.com/partner/messaging/marketing-messages/marketing-messages-best-practices.md) - [Media Messages](https://docs.360dialog.com/partner/messaging/media-messages.md) - [Upload, retrieve or delete media](https://docs.360dialog.com/partner/messaging/media-messages/upload-retrieve-delete-media.md): To send media such as images, documents, audio, or video, it is recommended to use media IDs. So you must first upload the Media and then send it. - [Image Processing and Optimization](https://docs.360dialog.com/partner/messaging/media-messages/image-processing-and-optimization.md): To ensure fast delivery and consistent performance across various network conditions and device types, the WhatsApp Business Platform automatically optimizes all image assets. - [Voice Message Beta Program](https://docs.360dialog.com/partner/messaging/media-messages/voice-message-beta-program.md): A new, native experience with voice messages on WhatsApp — send voice messages that feel just like personal notes — with transcription, playback controls, and no extra cost, and minimal effort. - [Utility Messages](https://docs.360dialog.com/partner/messaging/utility-messages.md) - [Utility Messages: What is it and Key Benefits](https://docs.360dialog.com/partner/messaging/utility-messages/utility-messages-what-is-it-and-key-benefits.md) - [Utility Messages: Use Cases](https://docs.360dialog.com/partner/messaging/utility-messages/utility-messages-use-cases.md) - [Writing Effective Utility Messages](https://docs.360dialog.com/partner/messaging/utility-messages/writing-effective-utility-messages.md) - [Managing Opt-ins, Opt-outs and Preferences](https://docs.360dialog.com/partner/messaging/utility-messages/managing-opt-ins-opt-outs-and-preferences.md) - [Automation, Human Handoff and Quick Replies](https://docs.360dialog.com/partner/messaging/utility-messages/automation-human-handoff-and-quick-replies.md) - [Messaging Limits & Quality Rating](https://docs.360dialog.com/partner/messaging/messaging-limits-and-quality-rating.md) - [Messages statuses](https://docs.360dialog.com/partner/messaging/messages-statuses.md) - [Commerce & Payments](https://docs.360dialog.com/partner/messaging/commerce-and-payments.md) - [Payments (India Only)](https://docs.360dialog.com/partner/messaging/commerce-and-payments/payments-india-only.md) - [Receive WhatsApp Payments via Payments Gateway](https://docs.360dialog.com/partner/messaging/commerce-and-payments/payments-india-only/receive-whatsapp-payments-via-payments-gateway.md) - [Receive WhatsApp Payments via Payment Links](https://docs.360dialog.com/partner/messaging/commerce-and-payments/payments-india-only/receive-whatsapp-payments-via-payment-links.md) - [Order Details Template Message](https://docs.360dialog.com/partner/messaging/commerce-and-payments/payments-india-only/order-details-template-message.md) - [Payments (Singapore Only)](https://docs.360dialog.com/partner/messaging/commerce-and-payments/payments-singapore-only.md) - [Receive WhatsApp Payments via Stripe](https://docs.360dialog.com/partner/messaging/commerce-and-payments/payments-singapore-only/receive-whatsapp-payments-via-stripe.md): Payments API Integration with Stripe allow customers to pay for their orders without leaving the WhatsApp customer app - [Payments API Brazil](https://docs.360dialog.com/partner/messaging/commerce-and-payments/payments-api-brazil.md): This document covers how to use 360Dialog Message APIs to leverage native payments in Brazil and create a bot flow for order management via WhatsApp channel. - [How to use Payments API](https://docs.360dialog.com/partner/messaging/commerce-and-payments/payments-api-brazil/how-to-use-payments-api.md): Implementação: etapas, pré-requisitos e referências. - [Create order\_details template message via API](https://docs.360dialog.com/partner/messaging/commerce-and-payments/payments-api-brazil/create-order_details-template-message-via-api.md) - [Products and Catalogs](https://docs.360dialog.com/partner/messaging/commerce-and-payments/products-and-catalogs.md) - [India Businesses: Compliance for Commerce](https://docs.360dialog.com/partner/messaging/commerce-and-payments/products-and-catalogs/india-businesses-compliance-for-commerce.md): Requirements for businesses from India with +91 phone numbers --- # Agent Instructions This documentation is published with GitBook. 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