Profile

This page describes how to manage and preview Partner branding

The Partner Profile section allows for the customisation of brand assets that are visible to clients during their onboarding journey. Maintaining an up-to-date profile ensures brand consistency and professional representation across the platform.

Partner Profile vs WhatsApp Business Profile

Note this section is unrelated to the Business profile that appears to End-users in the WhatsApp App. Learn more about WhatsApp Business Profiles here.

Accessing Profile Settings

To modify brand details, navigate to the settings area by clicking here, or using the following path:

WhatsApp Accounts > Profile

Brand Customisation

Partners can manage the following visual and textual elements to align the interface with their corporate identity:

• Company Logo - Upload or update the official company logo by clicking Upload Logo.

• Brand Name - Add or update the public-facing brand name by clicking the Edit button. This name is displayed to clients.

Profile Preview

Review the brand display via Profile Preview to verify how the logo and brand name appear to clients before saving changes.