For the complete documentation index, see llms.txt. This page is also available as Markdown.

Subcriptions Tab

The Subscriptions page in the 360Dialog Partner Hub provides an overview of the active Partner Plan and allows changes to the current subscription.

From this page, it is possible to:

  • View the active Partner Plan

  • Upgrade to a higher plan

  • Access subscription management options

Partner Plan Overview

The active subscription is displayed with key details:

Item
Description

Plan Name

Current Partner Plan (e.g. Growth, Premium)

Status

Indicates if the plan is active

Monthly Price

Recurring monthly fee

Manage Subscription

The Manage option provides access to subscription changes.

Upgrade Plan

  • Click Upgrade to Premium

  • Takes effect immediately

  • A pro-rated charge applies for the remaining billing cycle

Downgrade Plan

  • Not available as self-service

  • Request via Support

  • Effective from the next billing cycle

Cancel Plan

Takes effect at the end of the following calendar month, as long as

  • All channel subcriptions under the Partner Hub ID have been cancelled

  • All outstanding invoices have been fully paid

Usage and channel-related fees incurred before cancellation remain payable. Contact Support to review cancellation or speak with an Account Manager

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