> For the complete documentation index, see [llms.txt](https://docs.360dialog.com/partner/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.360dialog.com/partner/partner-hub/subscriptions.md).

# Subscriptions

The Subscriptions tab in the 360Dialog Partner Hub provides an overview of the active Partner Plan and allows changes to the current subscription.

From this page, it is possible to:

* View current plan
* Upgrade
* Cancel

<figure><img src="/files/IbRJzABxsfHiiePLxJ7h" alt=""><figcaption></figcaption></figure>

## Partner Plan Overview

The active Partner Plan subscription is displayed with key details:

| Item          | Description                                          |
| ------------- | ---------------------------------------------------- |
| Plan Name     | Current Partner Plan (e.g. Starter, Growth, Premium) |
| Status        | Indicates if the plan is active                      |
| Monthly Price | Recurring monthly fee                                |

## Manage Subscription

The Manage option provides access to Partner Plan subscription changes.

### Upgrade Partner Plan

* Available for all Partner Plans.
* Effective immediately.
* Channel pricing is automatically updated based on the new Partner Plan, and a pro rata invoice will be issued at the end of the current month.

For more see[ Invoices](/partner/partner-hub/invoices-tab.md)

### Downgrade Partner Plan

* Available for all Partner Plans.
* Effective from the start of the next billing cycle.
* Channel pricing is automatically updated based on the new Partner Plan.

### Cancel Partner Plan

The Cancel option becomes available once the following requirements are met:

* All channels in the Partner Account have been cancelled.
* All outstanding invoices have been paid.

Once initiated, Partner Plan cancellation takes effect 30days to the end of the month.

The Partner Account remains active and billable until the cancellation takes effect. All usage fees, channel licence fees, and any other applicable charges incurred during the notice period remain payable.

For assistance with cancellation, contact [Support](broken://pages/Kd3KIv5Lqbk72d8npBQM) or speak with your Account Manager.


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://docs.360dialog.com/partner/partner-hub/subscriptions.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.