Business Profile

This page describes how to manage and update WhatsApp Business Profile information

Partners can update profile information on behalf of their clients. Navigation: Select WhatsApp Account > Profile

Field	Description
Profile Picture	The image displayed to users in the WhatsApp interface. Uploaded via Resumable Upload API.
WhatsApp Display Name	The official name of the business visible to users.
Address	The physical location or registered office.
Description	A brief overview of the business / services provided.
Email	The primary business contact email address.
Website (Primary)	The main official company website.
Website (Secondary)	An additional link, such as a shop or FAQ page.
Business vertical	The industry category of the business. The options are provided by Meta and cannot be ammended.

Additional Methods to update WhatsApp Business profiles

1. Clients can update their own profile information directly. Navigation: WABA Manager > Profile

2. Manage Business Profiles using the Messaging API > Profile endpoints.

Using the API

You can use the following endpoints to update the WhatsApp account's photo and business profile information:

Use this endpoint to configure the following business profile settings: business address, business description, email for business contact, business industry, and business website.

If you only need to update a couple of fields with new information, you can make a request that changes only the necessary fields. You can use the profile_picture_handle parameter to update the profile photo.

HANDLE_OF_PROFILE_PICTURE is the URL obtained from the Resumable Upload API.

Resumable Upload API for Profile Pictures

The Resumable Upload API allows you to upload profile pictures to the Cloud API. Once uploaded, you can use a file's handle to update your profile picture handle.

Please note that to access and utilize the Resumable Upload API, it is mandatory to include the 360dialog-API-key within the header.

Step 1: Create a Session

Using this endpoint, create a new upload session for media files.

Step 2: Initiate Upload

Initiate the upload session using this endpoint. Upon success, a file handle {h},is returned that you can then use the {h} value to update your profile picture.