Standard Business Verification
Standard Business Verification is Meta’s official process to verify your Business Manager across all Meta assets.
Preparing for Business Verification
To improve your chances of being verified by Meta, make sure that:
Your company website is active, secured with SSL, and lists the same name, address, and phone number as in Business Manager.
Your business email uses the same domain as your website (e.g., [email protected]).
If verifying by phone number, ensure the number can receive calls or SMS (disable IVR temporarily if needed).
Your legal/trade name in the documentation matches the one on your website and Facebook Page. If different, clearly show the relationship (e.g., footer note: “Company ABC powered by Company D”).
Steps
Select your business asset
If your business is not listed:
Select None of these match.
Continue with the document upload, on Step 6.
If your business is listed:
Confirm your business details.
Select a phone number you can access and click Next.
Double-check for typos: once submitted, details cannot be edited.
Get a verification code
Choose how to receive the code: text message, phone call, or email.
The phone option may not be available in all countries.
The email must use the same domain as your website.
✅ Accepted:
[email protected]/www.business.com❌ Not accepted:
[email protected]/www.business.com
Domain verification (alternative option)
If your domain is already verified, select Use Domain Verification.
If not, complete the domain verification process, then return and continue.
Enter verification code
Enter the code received and click Submit.
If you use domain verification, you can skip this step.
Go to Step 8. Steps 6 and 7 are for non listed business.
Upload proof of legal business name
Provide an official document that matches the legal name in step 1.
Examples: business license, articles of incorporation, tax registration.
Check the official list of accepted documents before submitting.
Upload proof of business address or phone number
Provide a document showing both your legal name and address/phone.
Examples: utility bill, bank statement.
Wait for Meta’s review
Meta reviews submissions within up to 14 business days.
You can track progress in Business Manager → Security Center or, if you’re a 360dialog client, in the 360dialog Client Hub.
Receive verification status
You’ll be notified by Meta once your business is verified.
Verified status will also appear in your Business Manager account.
Troubleshooting
My Business Verification Request Was Rejected – What to Do
Check the rejection email
You will receive an email from Meta explaining that your documents did not pass the verification process.
Review the rejection details in Business Manager
Go to Business Manager → Security Center → Contact Facebook (under the rejection message).
On the new page, you will see your ticket/case number.
Interact with Facebook Support
Click Read More to start a direct conversation with Facebook Support.
Support can clarify what is missing or incorrect in your documents.
Assistance is available in multiple languages.
If you still need help
Contact our Support Team and include the following information:
Registered phone number.
WABA ID.
Business Manager ID.
Screenshot of Business Info page.
Screenshot of Security Center page.
All documents you submitted.
Your Meta case number.
If the Start Verification button is not available
If you cannot see the Start Verification button, your Business Manager may not yet be eligible for verification:
How to enable the button
Complete Business Info
Go to Business Manager → Settings → Business Info.
Fill out all required fields (legal name, address, phone, website).
Create a WhatsApp Business API account
Use the 360dialog signup form to create your account.
Limited Access Tier
Your WhatsApp Business API account will initially be placed under the Limited Access Tier.
Standard Access Tier
Once your verification process is completed, the account will automatically move to the Standard Access Tier, and the Start Verification button will become available.
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