.png?alt=media&token=a2f97790-0eb1-4a3f-8122-e78b06b2dd6d){kind=link}
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Partner API Reference Explore the complete API reference for building and managing integrations. | API Reference | API (1).png |
Early Access Be first to access WhatsApp’s newest features & stay ahead. | How to Get API Access | Early Access (1).png |
24/7 Support Expert support 24/7, with Meta escalations for urgent issues. | Broken link | Support (1).png |
| Explore Quickstarts | Quickstarts |
| See Pricing & Plans | Pricing |
| Learn About Tech Providers | Tech Provider Program |
Partner HUB step to register a number. A client account will be created under your partner user, so you will have access to all the client resources also.
Find your Partner ID
| Plan | Monthly (EUR) | Monthly (USD) | Included Regular Channels |
|---|---|---|---|
| Plan | Monthly (EUR) | Monthly (USD) | Included Regular Channels |
| Starter | €250 | $300 | 5 |
| Growth | €500 | $600 | 10 |
| Premium | €1,000 | $1,200 | 20 |
| Feature | 360Dialog Partner Solution + Tech Provider |
|---|---|
| Number Sign Up options | Partner uses 360Dialog basic or custom Integrated Onboarding and is able to host their own Embedded Signup if they want to |
| Management | Partner uses Partner Hub and Partner API for easy management of multiple WABAs or suite of APIs and/or Partner can access and manage WABAs directly from Meta Business Manager and API |
| Support | 360Dialog: Full chat support system, with SLA terms depending on the selected license fee plan or Partner Solution plan Meta: Direct access to Meta Support is available. However, if the integration is done directly with Meta, 360Dialog will have limited ability to provide technical assistance |
| Credit Lines | Credit lines available via 360Dialog |
| Solutions | Partner Hub, Partner API, WABA Management, Messaging APIs, Early Access to WhatsApp features |
| Incentives | Access to incentives: discounts, events, CTWA promotions and more |
Click continue
Company name + Partner ID (see how to retrieve it here).
ISV\_Name: xxxxxxPA
Example: PartnerCompanyName1234: SvAiK8PA
360Dialog's app ID
The exact value should be inputted.
| State | Description |
|---|---|
| Draft | The solution has been initiated and saved but has not been sent to 360Dialog. |
| Pending Acceptance | 360Dialog has not accepted or rejected the solution. |
| Active | 360Dialog has accepted the solution and Partners can use it to host their own embedded signup and leverage Tech Provider features. |
| Inactive | 360Dialog declined the solution request. |
| Pending deactivation | 360Dialog has requested to deactivate the solution. You can accept or decline this request. |
| Deactivated | The solution has been deactivated. |
Click "Continue to App Review"
.png?alt=media&token=5b2b8a58-8c5d-44f1-9fe2-8351b50ec383)
You will be redirected to the Requests page, click on Edit and follow the process accordingly.
) on the top right to reuse answers from another app already created on the same Business Manager.
After you finish the questions, click on "**Submit**".
#### **Request permissions and submit video recordings**
Permissions are granular, user-granted authorizations by Meta. Before your app can use a service to access an user's data, Meta must grant all permissions required by that service.
To pass the app review, request only the permissions necessary for your app to function, as asking for unnecessary permissions is a common reason for rejection.
Below are the app permissions required during the review process:
| Permission | Description | Video Requirements |
|---|---|---|
whatsapp_business_messaging | Describe how your app uses this permission to send messages on behalf of your users. Explain whether messages are sent through 360Dialog API or an application you have developed, and how it benefits your users. | Attach the "Message Sending" video (1) – showcasing your app being used to send a message template, or the API Setup cURL script (Templates API). |
whatsapp_business_management | Includes account details, message templates, and other WhatsApp assets. Highlight how your platform enables customers to control their account settings and assets. | Attach the "Message Template Creation" video (2) –showcasing your permissions to create templates using the Partner API, or show the WhatsApp Manager being used by you to create a message template. |
Click on Start Verification to complete the process
| Program | Functionality | Impact | Status |
|---|---|---|---|
| Voice Calling API | Enable voice calls via WhatsApp, ideal for support, confirmations, and sales | Faster, more human customer interactions; expands use cases beyond messaging | Launched, in production |
| Voice Messages Beta | Send native voice messages with automatic transcription & improved playback | Better engagement (esp. in LATAM); improves accessibility; richer CX vs. audio files | Launched, in production |
| Partner-led Business Verification (PLBV) | Partners upload business verification docs during Embedded Signup | Reduces onboarding friction, accelerates activation, improves client experience | Launched, in production |
| Parameter name | Description | Values | Stored in database? | Returned in redirect? |
|---|---|---|---|---|
email | User email to pre-fill the signup form | string | Yes, as part of the client setup | No |
name | User name to pre-fill the signup form | string | Yes, as part of the client setup | No |
number | A specific phone number to request permission for. The number has to match the existing number in the hub. It includes the country code without the leading 00/+. | number | No | No |
state | Any string value that shall be passed through and returned with the redirect. | string | Yes | Yes |
redirect_url | Will be used as individual redirect URL instead of the globally set one. | string (URL-encoded) | No | Will be used as the new redirect URL |
partner | Any string value that shall be stored on the client model. Can be retrieved via API as partner_payload. | string | No | No |
next | Can be used to redirect clients directly to either the login form or the signup form, in case they are not yet logged in. | "login" / "signup" | No | No |
lang | Can be used to set the default language of the Integrated Onboarding (not including Meta’s ES) Allowed values: de, en | string | No | No |
plan_selection | Can be used to set the default pricing plan for the number to be added. Will only work for partners enabled for tiered pricing. Clients on partners with client payment will be able to change the pre-selected plan. Allowed values:
| string | Yes, as part of the number setup | No |
connect_client_user | true | string | Yes, as part of the number setup | No |
io_signature | Required if IO Signature is enabled. Refer to IO Signature for details. | string | Yes, as part of replay protection | No |
io_timestamp | Required if IO Signature is enabled. UNIX timestamp in seconds. Refer to IO Signature for details. | number | No | No |
# server.py
import os
import time
import hmac
import hashlib
from flask import Flask, jsonify
from io_signature import generate_signature # Sample shown in Step 3
app = Flask(__name__)
@app.get("/api/sign_io")
def signature():
return jsonify(generate_signature())
// api/sign_io.php
<?php
require_once __DIR__ . "/../io_signature.php"; # Sample shown in Step 3
header("Content-Type: application/json");
echo json_encode(generateSignature());
