LogoLogo
Become a PartnerStatus Page
  • get started
    • Welcome to 360Dialog
    • Quickstarts
      • Register as a Meta Tech Provider
      • Add a WhatsApp Number
      • Set up Integrated Onboarding
      • Create a Message Template
      • Send a Message
      • (temp title) Getting started as a partner
    • Pricing & Billing
      • Payment Methods for BR: Pix & Boleto
      • Month Closing Invoice (MCI)
    • Get API Access
    • Tech Provider Program
      • Understanding the Meta Tech Provider Program
      • Becoming a Meta Tech Provider: A Step-by-Step Guide
  • MM Lite Beta Program
    • Onboarding
    • Sending Messages
    • Expected Errors & Programming Languages
    • MM Lite Sandbox Testing
      • Sending Messages using MM Lite Sandbox
      • Expected Erros & Programming Languages
  • Partner & Account Management
    • Solutions for Partners
      • Benefits for Partners
      • Partner Hub
      • WABA Management
    • Account Setup & Management
      • Prerequisites and best practices for account creation
      • Account Structure
      • Account Creation
  • Integrations & API Development
    • Webhook Events & Setup
      • Webhook Events (Partner & Messaging API)
      • Webhook Configuration & Management
    • Integration Best Practices
      • Architecture and Security
      • Best Practices for Designing Integrations
        • Design a Stable Webhook Receiving Endpoint
      • Sizing Your Environment Based on Expected Throughput
      • Design a Resilient Message Sending Service
      • Integrated Onboarding
        • Basic Integrated Onboarding
        • Custom Integrated Onboarding
        • Host Your Own Embedded Signup
      • API Key Authentication for the Partner API
  • API Reference
    • Messaging API
    • Messaging Health Status
    • Sandbox (Test API Key)
    • Differences Between Cloud API and On-Premise API for Partners
      • [will be deprecated] Messaging with On-Premise API
    • Partner API
  • WABA Management
    • Managing WABA Accounts
      • Using the Partner Hub to manage Clients and Channels
      • Using the Partner API to manage Clients and Channels
      • Partner Permission to Generate API Key
      • Checking Usage & Statistics
    • Phone Number & Hosting
      • Migrating a Phone Number
        • Migrate number from Meta or alternate BSP to 360Dialog
        • Migrate a phone number to a new WABA
        • Migrate a phone number to a new WABA to change messaging Currency
      • WhatsApp Coexistence
        • Coexistence Onboarding
        • Coexistence Webhooks
      • Hosting type Change (On-premise API to Cloud API)
    • WABA Profile & Compliance
      • Display Name Guidelines
      • WABA Profile Info
      • WABA Policy Enforcement
      • Business Account Verification
    • Partner change (between 360Dialog Partners)
    • WhatsApp Flows
    • Accelerated Onboarding
    • Business Account Verification
  • Messaging
    • Sending & Receiving Messages
      • Conversations
      • Receiving messages
      • Before sending a message
    • Message Types
      • Conversational Components
      • Checklist for Message Broadcasts and Campaigns
      • Text messages
      • Interactive messages
        • Single and Multi Product Messages
        • Location Request Messages
        • Address Messages (India and Singapore only)
      • Contacts & Location Messages
    • Template Messages
      • Template Library
      • Template Elements
      • Sending Template Messages
      • Authentication Templates
        • Zero-Tap Authentication Templates
        • One-Tap Autofill Authentication Templates
        • Copy Code Authentication Templates
      • Catalog Templates
      • Product Card Carousel Templates
      • Single-Product Message Templates
      • Coupon Code Templates
      • Limited-Time Offer Templates
      • Multi-Product Templates
    • Media Messages
      • Upload, retrieve or delete media
    • Messaging Health & Troubleshooting
      • Messaging Limits & Quality Rating
      • Errors While Messaging
      • Messages statuses
  • Commerce & Payments
    • Payments (India Only)
      • Receive WhatsApp Payments via Payments Gateway
      • Receive WhatsApp Payments via Payment Links
      • Order Details Template Message
    • Payments (Singapore Only)
      • Receive WhatsApp Payments via Stripe
    • Products and Catalogs
      • India Businesses: Compliance for Commerce
  • Support & Updates
    • Help & Troubleshooting
      • FAQ
      • Error Code Reference
      • User Support Documentation
        • Tutorials
          • Page How to Troubleshoot Login Issues in the 360dialog Hub
          • How to Report an Issue
          • How to Contact Support
        • How-To Guides
          • Raise a support request
          • Requesting a Status Update for Business Verification
        • Reference
          • Troubleshooting Embedded Signup Issues
          • Commerce Policy Checks for WhatsApp API Access
          • Support Availability & SLAs
          • Incident Issue Prioritization
          • Case Types Table
        • Explanation
          • Why Business Verification Takes Time
          • Why Some Issues Are Not Emergencies
          • Understanding the Support Process
      • Support with Meta
    • Imprint & Data Privacy
    • Product Updates & News
      • How to ensure your Template Messages will be received
      • Integrated Onboarding new look and Campaigns Best Practices
Powered by GitBook
On this page
  • Step 1. Signup / Create Partner Account
  • Step 2: Confirm your payment settings
  • Step 3. Access Partner Hub / Get your Partner ID
  • Step 4: Use Sandbox to test messaging
  • Step 5. Choose which Signup to use
  • Step 6. Integrate with Messaging API
  • Step 7. Manage your clients accounts

Was this helpful?

  1. get started

Get API Access

Want to become a 360Dialog Partner? Follow the step by step below.

PreviousMonth Closing Invoice (MCI)NextTech Provider Program

Last updated 9 days ago

Was this helpful?

Step 1. Signup / Create Partner Account

To become a 360Dialog Partner, you can use our new Partner Onboarding flow to create a Partner Account.

You will be asked to input information about your company and receive a confirmation email.

Ensure to add acronyms or use distinct email addresses for different Partner Hubs.

Step 2: Confirm your payment settings

We offer two payment options: Direct Payment (when the client pays for their license fees and conversation fees directly to 360Dialog) or Partner Payment (when the Partner is responsible for paying on behalf of all clients. This option requires a valid credit card).

Once you start the onboarding process, you can the choose the currency for charges and your Partner Billing terms.

You can create multiple Partner accounts, each with distinct billing terms. For example, you can have a Partner account billed in euros using Partner Payment, and another billed in dollars using Direct Payment. Remember, each Partner Account is assigned a unique partner_id and must be managed separately.

For businesses in Europe, adding the VAT ID is a required additional step. This can be done during the Partner Onboarding flow.

Step 3. Access Partner Hub / Get your Partner ID

When your Partner Account is created, click on the Continue to my Partner App button to access the 360Dialog Hub to start onboarding new numbers.

Partner ID

The Partner ID is an unique ID that will be used for most API actions.

You can alternatively check the URL in the address bar of your browser. The Partner ID follows after the /partner/ parameter and can easily be identified by its PA suffix, see the image below.

Partner Hub

Step 4: Use Sandbox to test messaging

We recommend utilizing the sandbox environment to understand how messaging works.

Step 5. Choose which Signup to use

You can choose between Integrated Onboarding, Signup Link, or, if you are a Tech Provider Partner, you have the option to host the Embedded Signup and onboard clients.

Please refer to our documentation for guidance on how to create accounts.

Step 6. Integrate with Messaging API

After you onboarded your first number you can start using the Messaging API.

Refer to our documentation to learn how to send and receive messages.

Step 7. Manage your clients accounts

Once you onboard accounts, you can use either the Partner Hub or the Partner API to manage your clients.

In the Partner API

In the 360Dialog Partner Hub

Accounts using Partner Payment must add a valid credit card and maintain a sufficient balance to cover any incurred charges for registered numbers. Conversely, accounts with Direct Payment are billed directly through the Client card.

You can also use to log in to your Partner Hub account with the newly credentials.

The easiest way to find your Partner ID is to log into the 360Dialog Partner Hub on your browser and go to the "" section.

To understand more about the Partner ID and credentials, see the .

http://hub.360dialog.com
Architecture and Security documentation
See our specific documentation to learn how to use your Partner Hub.
See our Sandbox Documentation.
Account Creation
Messaging API
Using the Partner API to manage Clients and Channels
Using the Partner Hub to manage Clients and Channels
Integration
See our Pricing documentation.
See our Pricing documentation.
https://partner.360dialog.io/signuppartner.360dialog.io
Payment method selection screen
Add you payment method