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Become a PartnerStatus Page
  • get started
    • Welcome to 360Dialog
    • Quickstarts
      • Getting started as a partner
      • Register as a Meta Tech Provider
      • Add a WhatsApp Number
      • Set up Integrated Onboarding
      • Create a Message Template
      • Send a Message
    • Pricing & Billing
      • Payment Methods for BR: Pix & Boleto
      • Month Closing Invoice (MCI)
    • Get API Access
    • Tech Provider Program
      • Understanding the Meta Tech Provider Program
      • Becoming a Meta Tech Provider: A Step-by-Step Guide
  • MM Lite Beta Program
    • Onboarding
    • Sending Messages
    • Webhooks for MM Lite API
    • Expected Errors & Programming Languages
  • Voice Message Alpha Program
  • Partner & Account Management
    • Solutions for Partners
      • Benefits for Partners
      • Partner Hub
      • WABA Management
    • Account Setup & Management
      • Prerequisites and best practices for account creation
      • Account Structure
      • Account Creation
  • Integrations & API Development
    • Webhook Events & Setup
      • Webhook Events (Partner & Messaging API)
      • Webhook Configuration & Management
    • Integration Best Practices
      • Architecture and Security
      • Best Practices for Designing Integrations
        • Design a Stable Webhook Receiving Endpoint
      • Sizing Your Environment Based on Expected Throughput
      • Design a Resilient Message Sending Service
      • Integrated Onboarding
        • Basic Integrated Onboarding
        • Custom Integrated Onboarding
        • Host Your Own Embedded Signup
      • API Key Authentication for the Partner API
  • API Reference
    • Messaging API
    • Messaging Health Status
    • Sandbox (Test API Key)
    • Differences Between Cloud API and On-Premise API for Partners
      • [will be deprecated] Messaging with On-Premise API
    • Partner API
  • WABA Management
    • Managing WABA Accounts
      • Using the Partner Hub to manage Clients and Channels
      • Using the Partner API to manage Clients and Channels
      • Partner Permission to Generate API Key
      • Checking Usage & Statistics
    • Phone Number & Hosting
      • Migrating a Phone Number
        • Migrate number from Meta or alternate BSP to 360Dialog
        • Migrate a phone number to a new WABA
        • Migrate a phone number to a new WABA to change messaging Currency
      • WhatsApp Coexistence
        • Coexistence Onboarding
        • Coexistence Webhooks
        • Testing different messaging scenarios
      • Hosting type Change (On-premise API to Cloud API)
    • WABA Profile & Compliance
      • Display Name Guidelines
      • WABA Profile Info
      • WABA Policy Enforcement
      • Business Account Verification
    • Partner change (between 360Dialog Partners)
    • WhatsApp Flows
    • Accelerated Onboarding
    • Business Account Verification
  • Messaging
    • Sending & Receiving Messages
      • Conversations
      • Receiving messages
      • Before sending a message
    • Message Types
      • Conversational Components
      • Checklist for Message Broadcasts and Campaigns
      • Text messages
      • Interactive messages
        • Single and Multi Product Messages
        • Location Request Messages
        • Address Messages (India and Singapore only)
      • Contacts & Location Messages
    • Template Messages
      • Template Library
      • Template Elements
      • Sending Template Messages
      • Authentication Templates
        • Zero-Tap Authentication Templates
        • One-Tap Autofill Authentication Templates
        • Copy Code Authentication Templates
      • Catalog Templates
      • Product Card Carousel Templates
      • Single-Product Message Templates
      • Coupon Code Templates
      • Limited-Time Offer Templates
      • Multi-Product Templates
    • Media Messages
      • Upload, retrieve or delete media
    • Messaging Health & Troubleshooting
      • Messaging Limits & Quality Rating
      • Errors While Messaging
      • Messages statuses
  • Commerce & Payments
    • Payments (India Only)
      • Receive WhatsApp Payments via Payments Gateway
      • Receive WhatsApp Payments via Payment Links
      • Order Details Template Message
    • Payments (Singapore Only)
      • Receive WhatsApp Payments via Stripe
    • Payments API Brazil
      • Implementation
    • Products and Catalogs
      • India Businesses: Compliance for Commerce
  • Support & Updates
    • Help & Troubleshooting
      • FAQ
      • Error Code Reference
      • User Support Documentation
        • Tutorials
          • Page How to Troubleshoot Login Issues in the 360dialog Hub
          • How to Report an Issue
          • How to Contact Support
        • How-To Guides
          • Raise a Support Request
          • Requesting a Status Update for Business Verification
        • Reference
          • Troubleshooting Embedded Signup Issues
          • Commerce Policy Checks for WhatsApp API Access
          • Support Availability & SLAs
          • Incident Issue Prioritization
          • Case Types Table
        • Explanation
          • Why Business Verification Takes Time
          • Why Some Issues Are Not Emergencies
          • Understanding the Support Process
      • Support with Meta
    • Imprint & Data Privacy
    • Product Updates & News
      • How to ensure your Template Messages will be received
      • Integrated Onboarding new look and Campaigns Best Practices
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On this page
  • The Partner-First WhatsApp Platform
  • Why Choose 360Dialog?
  • Who is 360Dialog For?
  • How 360Dialog Works
  • Next Steps

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Welcome to 360Dialog

Last updated 3 months ago

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The Partner-First WhatsApp Platform

The complete WhatsApp Business API solution—fast, scalable, and built for partners. Easily integrate, manage, and scale WhatsApp messaging with API-first tools and expert support.

Quick Start: Set up your first integration in minutes.


Why Choose 360Dialog?

Trusted by 1,000+ partners globally, 360Dialog provides API-first, partner-centric solutions to manage WhatsApp Business Messaging.


Who is 360Dialog For?

From SaaS platforms to software vendors, 360Dialog serves a diverse range of partners integrating WhatsApp Business API.

Partner Type
How They Benefit from 360Dialog

SaaS Platforms

Add WhatsApp messaging into your product & automate client workflows.

Enterprises

Deploy large-scale messaging for sales, marketing, and support use cases.

Agencies & Developers

Build WhatsApp-powered solutions & tools.

ISVs

Become a Meta Tech Provider with the 360Dialog's expert guidance.

How 360Dialog Works

360Dialog provides a developer-first, API-driven approach to WhatsApp Business messaging. Easily integrate, onboard clients, and manage messaging workflows—all within a scalable, partner-friendly ecosystem.

Your WhatsApp API Journey

1

Set Up Your Partner Account

Create a partner account, set API credentials, and start testing.

2

Integrate WhatsApp API

Connect WhatsApp API and integrate it into your solution.

3

Onboard Clients & Manage WABAs

Add numbers, onboard clients, and start messaging.

4

Scale & Optimize Messaging

Optimize performance, drive revenue, and grow fast.


Next Steps

Get started with 360Dialog today—whether you're setting up your first integration, exploring pricing, or deciding if the Tech Provider model is right for you.

Explore Quickstarts

See Pricing & Plans

Learn About Tech Providers

Quickstarts
Pricing & Billing
Tech Provider Program
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API & Hub

API-first platform to manage clients and automate workflows.

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Early Access

Be first to access WhatsApp’s newest features & stay ahead.

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24/7 Support

Expert support 24/7, with Meta escalations for urgent issues.