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Introduction
WhatsApp Business API
WABA prerequisites
WABA explained
Use of WhatsApp API
Best Practices
API Error Messages
GDPR
FAQ
Account Setup
WABA account: Classic Signup
WABA account: Embedded Signup
WABA for Government Agencies
Migration from Business App to Business API
Facebook and WhatsApp Accounts structure
Facebook Business Verification
Display Name Guidelines
Retrieve API Key
FB Page <> WhatsApp API Linking
Account Management
360 Client Hub Functions
Login troubleshooting
Account Statuses
Template Messages Management
Official Business Account (OBA) or green badge
Migrating Phone Numbers between WABAs or BSPs
Partners
360 Partner Hub Functions
Migrating On-Premise to API
Troubleshooting guide
Partner change or migration (between 360dialog Partners)
Partner FAQ
Signup forms
About 360dialog
Why you should use 360dialog as Business Solution Provider (BSP)
Release notes
Imprint & Data Privacy
Help and Support
Official WhatsApp Documentation Links
WhatsApp Business API Documentation
WhatsApp Business Policy
WhatsApp Commerce Policy
WhatsApp Developers FAQ
How to create a Business Manager Account and ID
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Introduction
Welcome to our 360dialog Documentation where you find information, best practices and guidance about our WhatsApp Business API solution.
360dialog is a verified WhatsApp Business Solutions Provider. We specialize in WhatsApp Business API Access and hosting.
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Test API

You can try out the 360dialog API at any time for free. Message us for a free Test API Key to start testing the messaging service instantly.

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WABA documentation

Explanations for the use of the WhatsApp Business API (to send and receive messages and notifications).
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Account Setup

Learn how to setup your WhatsApp Business API account.
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Account Management

Using the 360 Client Hub, you will be able to manage and track all your WhatsApp Business Account information including activation status updates, namespaces, phone numbers and API Keys.
We recommend reading the summary of the onboarding process in our API reference first.
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360 Partner Hub & API

Using the 360 Partner Hub, you will be able to track all your clients' WhatsApp Business Account information including activation status updates, and phone numbers.

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Release notes

Discover what is new in the WhatsApp Business API and the 360dialog environment.
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WABA prerequisites
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Contents
Test API
WABA documentation
Account Setup
Account Management
360 Partner Hub & API
Release notes