Partner Plan

Every partner — whether on Partner-Paid or Direct-Paid — must choose a Partner Plan to access the 360Dialog Partner Platform.

Partner Plan Overview

Partner Plans are billed monthly in addition to license fees (per phone number) and Meta conversation fees (per message). They appear as a dedicated line item on your invoice and ensure you have the right level of support, resources, and collaboration opportunities.

• Plans apply at the Organisation level — if you manage multiple Partner accounts under the same Organisation, you only pay once.

• Your Partner Plan applies regardless of billing model (Partner-Paid or Direct-Paid).

Partner Plan Pricing Table

Partner Plan	Monthly Fee (USD/EUR)
Growth Partner Pan	500
Premium Partner Plan	1,000

Partner Plan Features & Benefits Table

Growth Partner Plan	Premium Partner Plan
Recommended for partners managing fewer than 20 clients, needing essential support and core features.	For partners with enterprise clients who require fast support, a dedicated account manager, and direct escalation to Meta.
Support: First response < 4 hrs	Support: First response < 1 hr
Exclusive content (newsletters, webinars, updates)	Exclusive content (newsletters, webinars, updates)
Support chat escalation (up to 2/month)	Support chat escalation (up to 5/month)
Unlimited seats	Unlimited seats
–	Meta escalation (approvals, verifications, OBA requests)
–	Dedicated Account Manager
–	Meta incentives & opportunities
–	Lead referrals (Trusted Partner Directory)
–	Number Price Guarantee (lifetime price lock-in)

Which plan should you choose?

Growth - if you want a cost-effective plan with core support and are managing fewer than 20 clients.

Premium - if you need fast response times, enterprise-grade support, and direct Meta collaboration.