Channel Management
API Key for V2 authentication. Send your Partner API key in the X-API-Key header. Preferred authentication method.
The ID of the partner.
examplePASort results by channel, client, project, waba_accounte, integration fields
statusPossible values: Number of results to skip
10Maximum number of results to return
10Successful response
Maximum number of results to return
10Number of results to skip
0Sort results by channel, client, project, integration, waba_account fields
["created_at","-modified_at"]Total number of results
1Number of results returned
1Wrong payload
Not found
API Key for V2 authentication. Send your Partner API key in the X-API-Key header. Preferred authentication method.
The ID of the channel.
exampleCHThe ID of the partner.
examplePASuccessful response
Wrong payload
Forbidden
Not found
Client error
API Key for V2 authentication. Send your Partner API key in the X-API-Key header. Preferred authentication method.
The ID of the channel.
exampleCHThe ID of the partner.
examplePASuccessful response
200Wrong payload
Not found
API Key for V2 authentication. Send your Partner API key in the X-API-Key header. Preferred authentication method.
The ID of the channel.
exampleCHThe ID of the partner.
examplePASuccessful response
200Wrong payload
Not found
API Key for V2 authentication. Send your Partner API key in the X-API-Key header. Preferred authentication method.
The ID of the channel.
exampleCHThe ID of the partner.
examplePASuccessful response
200Wrong payload
Not found
API Key for V2 authentication. Send your Partner API key in the X-API-Key header. Preferred authentication method.
The ID of the client.
exampleCLThe ID of the partner.
examplePAThe ID of the channel.
exampleCHThe new display name for the channel.
My New Display NameSuccessful response
200Wrong payload
Not found
API Key for V2 authentication. Send your Partner API key in the X-API-Key header. Preferred authentication method.
The ID of the client.
exampleCLThe ID of the partner.
examplePAThe ID of the channel.
exampleCHSuccessful response
Current status of the channel. Possible values are:
- created: The channel is created and process for onboarding is started.
- unverified: The channel is submitted to Meta and waiting for them to verify the display name.
- verified: The channel display name is verified by Meta.
- ready: The channel onboarding is completed and can be used for sending and receiving messages.
- transferred: The channel is transferred to another BSP and 360dialog does not have access to it.
- modified: [deprecated] When a channel name is updated.
- imported: [deprecated]
- new_name_requested: A new display name is requested for the channel and waiting for Meta's approval.
- certificate_declined: The channel display name is rejected by Meta.
- consents_signed: [deprecated]
- error: Channel setup is failed for any reason and channel can not be used for messaging.
- porting_ready: [deprecated]
- ready_for_migration: [deprecated] A new channel is created to migrate a phone number from another BSP to 360dialog.
- waiting_for_migration_code: [deprecated] Channel migration is initiated and next step is requesting a migration code from Meta.
- migration_code_requested: [deprecated] Channel migration code is requested from Meta.
- migration_verified: [deprecated] Channel migration is verified.
- unregistered: [deprecated] [on-prem] On-prem stack health has become unregistered and needs to be re-registered.
- removed: 360dialog does not have access to the number on Meta.
readyPossible values: Channel ID
exampleCHChannel cancellation datetime
2024-08-01T00:00:00ZClient ID that is the owner of the channel
exampleCLChannel creation datetime
2024-08-01T00:00:00ZMeta's number current limit, can be NA or from TIER_50 to TIER_UNLIMITED
TIER_1KMeta's number current quality rating, can be NA, Low, Medium or High
MediumMeta's Last number quality update event
flaggedIndicates if business phone number is an Meta's Official Business Account.
[Deprecated] Current hub status of the channel. Use availability_status as the source of truth. Possible values are:
- live: Number is live and connected and messaging is available.
- sandbox: [deprecated] Number is available in sandbox environment.
- done: [deprecated] Same as live.
- pending: [deprecated] [on-prem] An on-prem stack is being setup.
- draft: Stack is being setup for the number.
- pending_deletion: Number will be terminated soon.
- unregistered: [deprecated] [on-prem] On-prem stack health has become unregistered and needs to be re-registered.
- unknown: Unknown status. Needs to be checked by support.
liveCurrent availability status of the channel. This is the unified source of truth for channel availability. Possible values are:
- setting_up: Channel is being set up
- ready: Channel is ready and available for messaging
- error: Channel has an error and is not available for messaging
readyPossible values: Channel termination datetime
2024-09-01T00:00:00ZWrong payload
Not found
API Key for V2 authentication. Send your Partner API key in the X-API-Key header. Preferred authentication method.
The ID of the client.
exampleCLThe ID of the partner.
examplePAThe ID of the channel.
exampleCHSuccessful response
Wrong payload
Not found
API Key for V2 authentication. Send your Partner API key in the X-API-Key header. Preferred authentication method.
The ID of the client.
exampleCLThe ID of the partner.
examplePAThe ID of the channel.
exampleCHWhen true, cart-related buttons appear in the conversation, catalog, and product details views
trueWhen true, the catalog storefront icon and catalog-related buttons appear in conversation and business profile views
trueSuccessful response
200Wrong payload
Not found
API Key for V2 authentication. Send your Partner API key in the X-API-Key header. Preferred authentication method.
The ID of the client.
exampleCLThe ID of the partner.
examplePAThe ID of the channel.
exampleCHSuccessful response
Current status of the channel. Possible values are:
- created: The channel is created and process for onboarding is started.
- unverified: The channel is submitted to Meta and waiting for them to verify the display name.
- verified: The channel display name is verified by Meta.
- ready: The channel onboarding is completed and can be used for sending and receiving messages.
- transferred: The channel is transferred to another BSP and 360dialog does not have access to it.
- modified: [deprecated] When a channel name is updated.
- imported: [deprecated]
- new_name_requested: A new display name is requested for the channel and waiting for Meta's approval.
- certificate_declined: The channel display name is rejected by Meta.
- consents_signed: [deprecated]
- error: Channel setup is failed for any reason and channel can not be used for messaging.
- porting_ready: [deprecated]
- ready_for_migration: [deprecated] A new channel is created to migrate a phone number from another BSP to 360dialog.
- waiting_for_migration_code: [deprecated] Channel migration is initiated and next step is requesting a migration code from Meta.
- migration_code_requested: [deprecated] Channel migration code is requested from Meta.
- migration_verified: [deprecated] Channel migration is verified.
- unregistered: [deprecated] [on-prem] On-prem stack health has become unregistered and needs to be re-registered.
- removed: 360dialog does not have access to the number on Meta.
readyPossible values: Channel ID
exampleCHChannel cancellation datetime
2024-08-01T00:00:00ZClient ID that is the owner of the channel
exampleCLChannel creation datetime
2024-08-01T00:00:00ZMeta's number current limit, can be NA or from TIER_50 to TIER_UNLIMITED
TIER_1KMeta's number current quality rating, can be NA, Low, Medium or High
MediumMeta's Last number quality update event
flaggedIndicates if business phone number is an Meta's Official Business Account.
[Deprecated] Current hub status of the channel. Use availability_status as the source of truth. Possible values are:
- live: Number is live and connected and messaging is available.
- sandbox: [deprecated] Number is available in sandbox environment.
- done: [deprecated] Same as live.
- pending: [deprecated] [on-prem] An on-prem stack is being setup.
- draft: Stack is being setup for the number.
- pending_deletion: Number will be terminated soon.
- unregistered: [deprecated] [on-prem] On-prem stack health has become unregistered and needs to be re-registered.
- unknown: Unknown status. Needs to be checked by support.
liveCurrent availability status of the channel. This is the unified source of truth for channel availability. Possible values are:
- setting_up: Channel is being set up
- ready: Channel is ready and available for messaging
- error: Channel has an error and is not available for messaging
readyPossible values: Channel termination datetime
2024-09-01T00:00:00Z[Deprecated] Can be live or sandbox
live[Deprecated]
2024-01-01T01:00:00Z[Internal Field]
[Internal Field]
null[Deprecated]
2Wrong payload
Not found
API Key for V2 authentication. Send your Partner API key in the X-API-Key header. Preferred authentication method.
The ID of the client.
exampleCLThe ID of the partner.
examplePAThe ID of the channel.
exampleCHThe region for channel to store messaging data on Meta infrastructure
DEPossible values: Successful response
200Wrong payload
Not found
Server error
API Key for V2 authentication. Send your Partner API key in the X-API-Key header. Preferred authentication method.
The ID of the client.
exampleCLThe ID of the partner.
examplePAThe ID of the channel.
exampleCHSuccessful response
200Wrong payload
Not found
Server error
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