Testing different messaging scenarios

To help you viewing different use cases, we made a few tests and shared the results below:

1 - Coex number (from App) sends a text message to an API number

02 webhooks are received: one incoming message to the API number and one echo message from the Business app number.

2 - API number sends a text message to a Coex number

No message echo was generated. The API number received one error, but the message was sent, delivered, and read. It seems that it is not possible to check the content of the message, but it was sent and delivered correctly.

3 - Coex number (from API) sends a template message to the API number

Message undeliverable error.

4 - API number sends a template message to the Coex number

It works fine. Generated the 03 standard webhooks: sent, delivered, and read.