WABA Profile Info

There are multiple ways to update and check the profile info.

In the 360Dialog Client Hub

The client can update their WABA profile information in their 360Dialog Client Hub.

Users can manage their Profile Info on the WABA manager page in the Profile section.

In the 360Dialog Partner Hub

The partners can update the client´s WABA profile information in their 360Dialog Partner Hub.

Users can manage the client´s Profile Info on the WABA manager page in the Profile section.

Using the API

You can use the following endpoints to update the WhatsApp account's photo and business profile information:

Use this endpoint to configure the following business profile settings: business address, business description, email for business contact, business industry, and business website.

If you only need to update a couple of fields with new information, you can make a request that changes only the necessary fields. You can use the profile_picture_handle parameter to update the profile photo.

HANDLE_OF_PROFILE_PICTURE is the URL obtained from the Resumable Upload API.

Resumable Upload API for Profile Pictures

The Resumable Upload API allows you to upload profile pictures to the Cloud API. Once uploaded, you can use a file's handle to update your profile picture handle.

Please note that to access and utilize the Resumable Upload API, it is mandatory to include the 360dialog-API-key within the header.

Step 1: Create a Session

Using this endpoint, create a new upload session for media files.

Step 2: Initiate Upload

Initiate the upload session using this endpoint. Upon success, a file handle {h},is returned that you can then use the {h} value to update your profile picture.

Retrieve Business Profile information

Use this endpoint to retrieve the information available in the Business Profile: business address, business description, email for business contact, business industry, and business website.