360dialog Sandbox
The document explains how to use our WhatsApp Sandbox Environment.
We provide a developer-friendly test environment, for anyone that wants to explore the usage of our WhatsApp API. The WhatsApp API allows for direct-like access to the WhatsApp Business API. In the test environment, you can test sending messages and templates.
You will receive your Base Path when you complete number registration.
The default base path for the WhatsApp Sandbox API is
https://waba-sandbox.360dialog.io
What you can do in the Sandbox
- 1.You can use the Test API-KEY to send
text
messages andtext
templates to your own phone number. - 2.An unlimited amount of messages can be sent with the sandbox.
- 3.Your phone number acts like a user and can send and receive messages.
- 4.The number can be a landline number, as long it is able to use WhatsApp.
- 5.You can switch the endpoint at any time. If you don't have one yet you can use a free service like RequestBin to set up an endpoint.
- 6.Each Sandbox API Key is linked to one phone number and you can only send test messages to that phone number. If you wish to test messages with more than 1 number then it is advised to set up a test WhatsApp Business Account (Staging WABA) to use instead of the Sandbox.
What you can't do with the Sandbox
- 1.The Sandbox is a test environment only. You will not be able to use it to send messages to your clients. You can only send messages to your own phone number.
- 2.Templates messages can be sent a maximum of 10 times. You can choose between 2 predefined templates.
- 3.Messages and Templates can be sent only to your own phone number.
- 4.We will only forward and trigger an API when your given number is involved.
- 5.We do not yet provide response information when you use the WhatsApp API.
- 6.You only have access to the WhatsApp API.
- 7.Our Sandbox is available to test via the API, but any automated tests would have to be configured from your end.
To get a test
API-KEY
you can:
- Send a WhatsApp message from your phone to the phone number
4930609859535
with the contentSTART
(START
must be in all UPPERCASE) - Use this QR code:

As a response, you will receive your Test
API-KEY.
This API-KEY
is associated with your phone WhatsApp number. Now you are able to use the 360dialog WhatsApp API. You can set your own Webhook or send an unlimited number of messages and limited (10) templates.post
https://waba-sandbox.360dialog.io
/v1/configs/webhook
Set Webhook URL
Now, send another message (any message) from your device to the Sandbox number:
4930609859535.
You will receive the Inbound Message Notification on your webhook 😀post
https://waba-sandbox.360dialog.io
/v1/messages
Send response message
{
"recipient_type": "individual",
"to": "insert_your_number",
"type": "text",
"text": {
"body": "Hello, dear customer!"
}
}
There are 3 templates available to test in the Sandbox. There is no possibility to add or edit a Sandbox templates, you must use the predefined templates.
Templates are:
disclaimer
Using this template will just send a regular text message, which can’t be edited.first_welcome_messsage
This is an example of a template with a personalization possibility (you can personalize the receiver's name).interactive_template_sandbox
This template contains 2 buttons for which you can pass customer URLs.
You always have to use the predefined namespace which is
c8ae5f90_307a_ca4c_b8f6_d1e2a2573574
.post
https://waba-sandbox.360dialog.io
/v1/messages
Send Template Message
Example Request Payload
{
"to": "4923787923989",
"type": "template",
"template": {
"namespace": "c8ae5f90_307a_ca4c_b8f6_d1e2a2573574",
"language": {
"policy": "deterministic",
"code": "de"
},
"name": "disclaimer"
}
}
Note that this example covers
first_welcome_messsage
with personalization. In the case of the disclaimer
template, the payload is similar but without the components
object (it holds personalization parameters which are not used in disclaimer
).You may recreate / get a new Sandbox API Key at any time by re-sending a WhatsApp message with content
START
to number 4930609859535
. When you create a new API Key for your WhatsApp Number any existing Sandbox Keys associated with your number will be revoked. Send a WhatsApp message
START
to the number 4930609859535
. In the following examples, we assume your phone number is 49YOURNUMBER
. Save the D360-API-KEY (in the examples it is described as YOUR_API_KEY
).Use an external service (such as requestbin.com) to test webhook responses, or create your own webhook server for tests. In the case you want to test with localhost, you may use an external service (such as ngrok).
#!/usr/bin/env python3
# coding: utf-8
import requests
url = "https://waba-sandbox.360dialog.io/v1/configs/webhook"
payload = '''
{
"url": "https://your-webhook-adress"
}
'''
headers = {
'D360-Api-Key': "YOUR_API_KEY",
'Content-Type': "application/json",
}
response = requests.post(url, data=payload, headers=headers)
print(response.status_code)
print(response.json())
Now you may send any messages to the number
4930609859535
. You will receive all webhooks as described in the WhatsApp API Webhooks Page.For example, when you send a message with content
abcd
you will receive a message:{
"contacts": [
{
"profile": {
"name": "Your name"
},
"wa_id": "49YOURNUMBER"
}
],
"messages": [
{
"from": "49YOURNUMBER",
"id": "ABGGSHggVwIvAhANFj5aqzEi_lbauSkLYDCO",
"text": {
"body": "abcd"
},
"timestamp": "1591955533",
"type": "text"
}
]
}
#!/usr/bin/env python3
# coding: utf-8
import requests
url = "https://waba-sandbox.360dialog.io/v1/messages"
payload = '''
{
"to": "49YOURNUMBER",
"type": "text",
"text": {
"body": "Any message you want..."
}
}
'''
headers = {
'D360-Api-Key': "YOUR_API_KEY",
'Content-Type': "application/json",
}
response = requests.post(url, data=payload, headers=headers)
print(response.status_code)
print(response.json())
In your webhook, you will receive messages about status updates. For example:
{
"statuses": [
{
"id": "gBGGSHggVwIvAgk4hwKJv9PdlG4",
"recipient_id": "49YOURNUMBER",
"status": "read",
"timestamp": "1591955668"
}
]
}
#!/usr/bin/env python3
# coding: utf-8
import requests
url = "https://waba-sandbox.360dialog.io/v1/messages"
payload = '''
{
"to": "49YOURNUMBER",
"type": "template",
"template": {
"namespace": "c8ae5f90_307a_ca4c_b8f6_d1e2a2573574",
"language": {
"policy": "deterministic",
"code": "de"
},
"name": "first_welcome_messsage",
"components": [{
"type": "body",
"parameters": [{
"type": "text",
"text": "YOUR NAME"
}
]
}
]
}
}
'''
headers = {
'D360-Api-Key': "YOUR_API_KEY",
'Content-Type': "application/json",
}
response = requests.post(url, data=payload, headers=headers)
print(response.status_code)
print(response.json())
Similarly to sending text messages, you will receive webhook calls with status updates.
Send a WhatsApp message
START
to the number 4930609859535
. In the following examples, we assume your phone number is 49YOURNUMBER
. Save API Key (in examples will be YOUR_API_KEY
).Setting your webhook (optional)
Use external service e.g. requestbin.com to test webhook answers. Or create your own webhook server for tests. In case if you want to test with localhost you may use e.g. external ngrok.com service.
Then set your webhook:
<?php
$url = "https://waba-sandbox.360dialog.io/v1/configs/webhook";
$payload = <<<'PAYLOAD'
{
"url": "https://your-webhook-adress"
}
PAYLOAD;
$headers = [
"Content-Type: application/json",
"D360-Api-Key: YOUR_API_KEY",
];
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => $url,
CURLOPT_RETURNTRANSFER => true,
CURLOPT_CUSTOMREQUEST => "POST",
CURLOPT_POSTFIELDS => $payload,
CURLOPT_HTTPHEADER => $headers,
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "curl error: " . $err;
} else {
echo $response;
}
Now you may send any messages to the number
4930609859535
. You will receive all webhooks as described in the WhatsApp API Webhooks Page.For example, when you send a message with content
abcd
you will receive a message:{
"contacts": [
{
"profile": {
"name": "Your name"
},
"wa_id": "49YOURNUMBER"
}
],
"messages": [
{
"from": "49YOURNUMBER",
"id": "ABGGSHggVwIvAhANFj5aqzEi_lbauSkLYDCO",
"text": {
"body": "abcd"
},
"timestamp": "1591955533",
"type": "text"
}
]
}
Test sending messages
<?php
$url = "https://waba-sandbox.360dialog.io/v1/messages";
$payload = <<<'PAYLOAD'
{
"to": "49YOURNUMBER",
"type": "text",
"text": {
"body": "Any message you want..."
}
}
PAYLOAD;
$headers = [
"Content-Type: application/json",
"D360-Api-Key: YOUR_API_KEY",
];
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => $url,
CURLOPT_RETURNTRANSFER => true,
CURLOPT_CUSTOMREQUEST => "POST",
CURLOPT_POSTFIELDS => $payload,
CURLOPT_HTTPHEADER => $headers,
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "curl error: " . $err;
} else {
echo $response;
}
In your webhook, you will receive messages about status updates. For example:
{
"statuses": [
{
"id": "gBGGSHggVwIvAgk4hwKJv9PdlG4",
"recipient_id": "49YOURNUMBER",
"status": "read",
"timestamp": "1591955668"
}
]
}
Test sending templates
<?php
$url = "https://waba-sandbox.360dialog.io/v1/messages";
$payload = <<<'PAYLOAD'
{
"to": "49YOURNUMBER",
"type": "template",
"template": {
"namespace": "c8ae5f90_307a_ca4c_b8f6_d1e2a2573574",
"language": {
"policy": "deterministic",
"code": "de"
},
"name": "first_welcome_messsage",
"components": [{
"type": "body",
"parameters": [{
"type": "text",
"text": "YOUR NAME"
}
]
}
]
}
}
PAYLOAD;
$headers = [
"Content-Type: application/json",
"D360-Api-Key: YOUR_API_KEY",
];
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => $url,
CURLOPT_RETURNTRANSFER => true,
CURLOPT_CUSTOMREQUEST => "POST",
CURLOPT_POSTFIELDS => $payload,
CURLOPT_HTTPHEADER => $headers,
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "curl error: " . $err;
} else {
echo $response;
}
Similarly to sending text messages you will receive webhook calls with status updates.
Creating API Key
Send a WhatsApp message
START
to the number 4930609859535
. In the following examples, we assume your phone number is 49YOURNUMBER
. Save API Key (in the examples will be YOUR_API_KEY
).Setting your webhook (optional)
Use external service e.g. requestbin.com to test webhook answers, or create your own webhook server for tests. In the case you want to test with localhost you may use e.g. external ngrok.com service.
Then set your webhook:
curl --request POST \
--url https://waba-sandbox.360dialog.io/v1/configs/webhook \
--header 'Content-Type: application/json' \
--header 'D360-Api-Key: YOUR_API_KEY' \
--data '{"url": "https://your-webhook-adress"}'
Now you may send any messages to the number
4930609859535
. You will receive all webhooks as described in WhatsApp API https://developers.facebook.com/docs/whatsapp/api/webhooksFor example, when you send a message with content
abcd
you will receive the message:{
"contacts": [
{
"profile": {
"name": "Your name"
},
"wa_id": "49YOURNUMBER"
}
],
"messages": [
{
"from": "49YOURNUMBER",
"id": "ABGGSHggVwIvAhANFj5aqzEi_lbauSkLYDCO",
"text": {
"body": "abcd"
},
"timestamp": "1591955533",
"type": "text"
}
]
}
Test sending messages
curl --request POST \
--url https://waba-sandbox.360dialog.io/v1/messages \
--header 'Content-Type: application/json' \
--header 'D360-Api-Key: YOUR_API_KEY' \
--data '{"to":"49YOURNUMBER","type":"text","text":{"body":"Any message you want..."}}'
In your webhook, you will receive messages about status updates. For example:
{
"statuses": [
{
"id": "gBGGSHggVwIvAgk4hwKJv9PdlG4",
"recipient_id": "49YOURNUMBER",
"status": "read",
"timestamp": "1591955668"
}
]
}
Test sending templates
curl --request POST \
--url https://waba-sandbox.360dialog.io/v1/messages \
--header 'Content-Type: application/json' \
--header 'D360-Api-Key: YOUR_API_KEY' \
--data '{"to":"49YOURNUMBER","type":"template","template":{"namespace":"c8ae5f90_307a_ca4c_b8f6_d1e2a2573574","language":{"policy":"deterministic","code":"de"},"name":"first_welcome_messsage","components":[{"type":"body","parameters":[{"type":"text","text":"YOUR NAME"}]}]}}'
Similarly to sending text messages, you will receive webhooks with status updates.