Sending Marketing Messages

Drive Higher ROI with Optimized Marketing Messages with MM Lite API

About MM Lite API

MM Lite (Marketing Messages Lite) is an optimized version of WhatsApp’s marketing channel. It improves delivery performance and provides richer marketing metrics with minimal changes: keep using your existing templates and Cloud API setup — only switch the endpoint.

Why use MM Lite?

  • Optimized delivery — equal or better delivery rates than Cloud API.

  • Minimal changes — no template changes; just update the endpoint and configure the webhook for metrics.

  • Lower delivery risk — fewer undelivered messages via delivery optimization.

  • Advanced performance insights — enhanced with Meta Pixel & CAPI.

  • Scales for high volume — built for large campaigns.

Who benefits most?

  • Partners offering a superior WhatsApp marketing solution.

  • Businesses running high-volume, performance-driven campaigns.

Availability & limitations (policy / regional):

  • Russia, EEA, UK, Japan, South Korea: potential limits on delivery optimizations, clicks & optimization metrics.

  • Not available (end-users) in: United States, Cuba, Iran, North Korea, Syria, and sanctioned regions in Ukraine (Crimea, Donetsk, Luhansk).

Refer to Meta’s official documentation for details.

Compatibility

  • Works seamlessly with Cloud API (no UI changes required).

  • You can switch between Cloud API and MM Lite at any time.

Cloud API vs. MM Lite: What's the difference?

Product comparison

Delivery Optimization

Not supported

Equal or better delivery rates

TTL for Marketing Messages

Not supported

Supported (exclusive)

Risk of Delivery Restrictions

Baseline

Lower risk of flagging

Best Use Cases

Basic/operational

High-volume, performance-driven

Performance Insights

Basic delivery only

Advanced metrics (Pixel & CAPI)

Technical comparison

Base URL

https://waba-v2.360dialog.io

Identical

Endpoint

/messages

/marketing_messages

Auth

Same API Key

Same API Key

Payload

Identical

Identical

Webhooks

Same structure

Same + click events

Changelogs

You can monitor changes and updates here:​https://developers.facebook.com/docs/whatsapp/marketing-messages-lite-api/features

FAQ

Do we need to change our UI?

Which metrics are available?

What changes on the partner side?

Can Cloud API and MM Lite run in parallel?

Why is delivery better on MM Lite?

What about data handling & privacy?

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