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  • 360Dialog
    • Why you should use 360dialog as Business Solution Provider (BSP)
    • Prices, plans and payment options
  • client hub
    • 360Dialog Client Hub
    • Numbers
      • Manage your WABA
        • Account Statuses
    • Activity
    • Funds
      • Month Closing Invoice (MCI)
    • Payment Management
    • API Keys
    • Template Message Management
    • Partner Change
    • Cancellation
    • Downgrade
  • WhatsApp Marketing
    • Best practices to maintain Account Health and prevent being blocked
    • Driving users to your WhatsApp account
      • WhatsApp Channels
    • Business Search
    • Linking a WABA to a Facebook Page /EN
      • Vinculando uma conta WABA à uma página do Facebook /PT
      • Cómo vincular un WABA a una página de Facebook /ES
    • Linking a WABA to Google Message Ads
    • Ads that Click to WhatsApp (CTWA) /EN
      • Anúncios de Clique para o WhatsApp (CTWA) /PT
        • Como usar o WhatsApp para marketing e vendas? /PT
      • Anuncios que Click to WhatsApp (CTWA) /ES
        • ¿Cómo usar WhatsApp para marketing y ventas? /ES
    • Conversions API (CAPI)
    • Create Ads lookalike audience based on WhatsApp events
    • MM Lite API Beta
      • Onboarding
      • Sending Messages
  • waba basics
    • WhatsApp Business Platform
    • WhatsApp Accounts structure
    • WABA for Government Agencies
    • WABA Policy Enforcement
    • Architecture and Security
    • The Basics (Overview)
    • Webhook Events and Notifications
    • Messaging API
      • Messaging Health Status
      • Step to Step to move to Cloud API
        • [will be deprecated] WABA Integration (On-Premise)
    • Migrating Phone Numbers
      • Migrate number from Meta or alternate BSP to 360dialog Cloud API
      • Migrate a phone number to a new WABA
      • Migrate to alternate BSP
  • waba management
    • Creating new WABA
      • Using a new phone number
      • WhatsApp Coexistence
        • Coexistence Onboarding
        • Coexistence Webhooks
    • Display Name Guidelines
    • Meta Business Verification
    • Official Business Account (OBA) or blue badge
    • WABA Profile Info
    • Capacity, Quality Rating, and Messaging Limits
      • Accelerated Onboarding
    • Hosting type Change
  • waba Messaging
    • Sandbox (Test API Key)
    • Receiving messages
    • Before sending a message
      • Checklist for Message Broadcasts and Campaigns
    • Conversations
    • Messaging
    • Conversational Components
    • Media Messages
      • Upload, retrieve or delete media
    • Template Messages
      • Template Elements
      • Sending Template Messages
      • Authentication Templates
        • Zero-Tap Authentication Templates
        • One-Tap Autofill Authentication Templates
        • Copy Code Authentication Templates
      • Catalog Templates
      • Product Card Carousel Templates
      • Single-Product Message Templates
      • Coupon Code Templates
      • Limited-Time Offer Templates
      • Multi-Product Templates
    • Interactive Messages
      • Single and Multi Product Messages
      • Location Request Message
    • Flows
    • Products & Catalogs
    • Contacts and Location Messages
    • Payments (India Only)
      • Receive WhatsApp Payments via Payments Gateway
      • Receive WhatsApp Payments via Payment Links
      • Order Details Template Message
    • Payments (Singapore only)
      • Receive WhatsApp Payments via Stripe
  • Partners
    • Partner Documentation
  • Support
    • Help and Support
      • Opening Hours & Response Time
      • Status Pages
      • Meta Support
      • Common Issues
      • How to contact Support
    • Error Messages
    • Imprint & Data Privacy
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  • Allowed Government Agencies
  • Request Government Agency Account

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  1. waba basics

WABA for Government Agencies

Learn the process for requesting a Government WhatsApp Business API account.

PreviousWhatsApp Accounts structureNextWABA Policy Enforcement

Last updated 1 year ago

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Government Agencies must get approval from Meta before creating any WhatsApp Business accounts.

Please note that this process can take up to 60 days and will generate extra costs. As a reflection of the level of service and required throughput necessary to properly support public bodies and government entities any local or national government entity or NGO will be charged at the Premium Rate of $49 and will be set up only as a Cloud service. On-Premise setup is not available.

To start the Government WABA Application process, please send the information requested in the form below. Then, a member of our team will reach out to you with the next steps.

Anybody involved (partner, business, or government agency) can fill out the form. If needed, extra information will be requested by the team member responsible for the process.

Before starting, make sure:

  • Your website is open worldwide or at least you can schedule this opening for a few days if needed;

  • Your website is secure (with SSL encryption)

Allowed Government Agencies

All governmental entity or public company need to go through the Government Agency process.

Political Parties, Politicians, Military, National Security and Law Enforcement are not accepted in this program, meaning that they cannot create WhatsApp Business API accounts.

Private service providers are not allowed, i.e.: campaign strategy, voting, government aggregators.

WhatsApp does not allow for any promotion, political campaigning, voter data gathering or any sort of election influencing.

Before applying

Please keep in mind that even when you have the first approval from Meta, it doesn’t mean you’ll be able to use the account. All approved accounts must go through the They also need to fully comply with the and and agree with the .

Request Government Agency Account

To request a Government Agency Account, please submit a .

Meta Business Verification.
Business Policy
Commerce Policy
WhatsApp Business Terms
ticket with our support team