# Status Pages

Status Pages provide live information about service incidents or outages affecting 360dialog or Meta platforms. Checking these pages first helps identify whether an issue is related to a known incident, avoiding unnecessary investigation.

### 360Dialog Status Page

Managed by 360Dialog. Provides updates on platform availability, API incidents, and maintenance notices.

{% embed url="<https://status.360dialog.com/>" %}

### Meta Status Page

Managed by Meta. Reports incidents affecting Meta platforms (360Dialog has no control over content).

{% embed url="<https://metastatus.com/whatsapp-business-api>" %}

{% hint style="info" %}
**Tip**\
Subscribing to both pages ensures automatic notifications for new or resolved incidents, enabling timely awareness of service status.
{% endhint %}

### When to check&#x20;

* Messages are not being sent or received.
* The 360dialog Hub or API is unavailable.
* A platform-level issue is suspected, such as a Meta or WhatsApp Business API incident.

If an incident is already reported, please inform our Support Team that your case is related to that ongoing issue.