Status Pages

Understand what the Status Pages are, how they help you identify service disruptions, and when to use them before contacting Support.

What are Status Pages?

Status Pages provide real-time information about service incidents or outages that may affect 360dialog or Meta platforms.

They are the first place to check whenever you experience unexpected behavior, errors, or downtime.

By consulting these pages, you can quickly determine if your issue is related to a known incident and avoid unnecessary troubleshooting.

When to check the Status Pages

• You notice that your numbers or clients are not sending or receiving messages.

• The 360Dialog Hub or API seems unavailable.

• You suspect a wider platform-level problem (for example, a Meta or WhatsApp Business API incident).

If an incident is already reported, please inform our Support Team that your case is related to that ongoing issue.

Official Status Pages

360Dialog Status Page

This page is managed by 360Dialog — it includes updates on our platform’s availability, API incidents, and maintenance notices:

- - Statusstatus.360dialog.com

Meta Status Page

This page is managed by Meta — we have no control over incidents reported here:

Check Status and Outages of Meta Business Productsmetastatus.com

We encourage you to subscribe to both Status Pages to receive automatic notifications about new or resolved incidents.