# Add a WhatsApp Number

In this quickstart, you'll learn how to add a WhatsApp Business number to the 360Dialog platform. This allows you to send and receive WhatsApp messages through the 360Dialog API.

{% hint style="info" %}
As a Partner, to onboard more than 3 numbers, you will need to be registered as Tech Provider.

[See more here](https://docs.360dialog.com/partner/get-started/tech-provider-program)
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### Before you begin

Ensure you have:

* Active Meta Business Manager account
* Admin access to your business account
* Complete business information:
  * Business name
  * Website URL
  * Business address
* Phone number capable of receiving SMS or voice calls

### Adding your WhatsApp Business number

{% stepper %}
{% step %}
**Access the 360Dialog Partner Hub**

* Navigate to hub.360dialog.com
* Log in with your credentials
* Go to the "Clients" section
* Select or create a client profile

{% hint style="warning" %}
Verify you have the correct permissions to add a number.
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{% endstep %}

{% step %}
**Prepare your business information**

* Verify your Meta Business Manager details
* Ensure your business website is live and accurate
* Prepare your business display name
* Check display name guidelines:
  * Directly represents your business
  * Matches external branding
  * At least 3 characters long
  * Avoids generic terms

{% hint style="info" %}
Your display name will be visible to customers on WhatsApp.
{% endhint %}
{% endstep %}

{% step %}
**Create a new WhatsApp Business account**

* Click "Add Number" in Partner Hub
* Select Meta Business Account
* Choose "Create a new WhatsApp Business Account"
* Enter business profile details
* Create a distinct, clear account name

{% hint style="warning" %}
Ensure all information accurately represents your business.
{% endhint %}
{% endstep %}

{% step %}
**Complete your business profile**

* Enter detailed business information
* Add business description
* Upload business logo or profile image
* Verify business contact details
* Configure communication preferences

{% hint style="info" %}
A complete profile helps build customer trust.
{% endhint %}
{% endstep %}

{% step %}
**Verify your phone number**

* Enter phone number in international format
* Select verification method:
  * SMS
  * Voice Call
* Receive 6-digit verification PIN
* Enter PIN to complete verification

{% hint style="warning" %}
Ensure the phone can receive verification codes.
{% endhint %}
{% endstep %}

{% step %}
**Activate your WhatsApp account**

* Confirm WhatsApp Business Account creation
* Verify number in 360Dialog platform
* Check account status
* Verify initial settings

{% hint style="info" %}
Account activation typically completes within minutes.
{% endhint %}
{% endstep %}

{% step %}
**Generate API credentials**

* Navigate to number details
* Access API configuration
* Generate new API key
* Securely store authentication credentials

{% hint style="danger" %}
Protect your API key. Never share publicly.
{% endhint %}
{% endstep %}
{% endstepper %}

### Existing number migration

{% hint style="warning" %}
**Migrating an existing number?** If you're moving a WhatsApp Business number from another provider:

* Disable two-factor authentication
* Ensure Display Name is approved
* Verify business information matches
* Prepare for potential API reconfiguration

Refer to our [Number Migration Guide](https://docs.360dialog.com/partner/partner-hub/migrating-phone-numbers/migrating-existing-waba) for detailed steps.
{% endhint %}
