Do not turn ‘on’ visibility for accounts focused on marketing/promotions, but do turn ‘on’ visibility for the account(s) that support user-initiated messages.
1
Go to WhatsApp Manager > Phone Numbers.
2
Locate the Search Visibility toggle available for eligible businesses.
3
Activate Search Visibility.
4
Activate for all phone numbers (optional)
If available, you can also enable Search Visibility for all phone numbers at once: