How to Manage Funds

This page describes how to add funds manually and request a refund for your account.

Add Funds Manually

Manual top-ups can be initiated at any time:

1

Go to Funds → Manage Funds

2

Select the channel

3

Choose the amount to add

4

Confirm checkout

The selected amount will be added to the balance immediately after payment.

Refund Balance

Refunds can be initiated at any time:

1

Go to Funds → Manage Funds

2

Select the phone number

3

Click Refund account funds

4

Confirm the refund request

Refunds are typically processed within 7 business days.

If a refund takes longer, please contact Support for assistance.