Partner-Paid

How the 360Dialog Partner-Paid billing model works

Overview

• Partner Hub ID = your master account ID in 360Dialog’s Partner Platform.

• Any WABA (WhatsApp Business Account) provisioned under your Partner Hub ID is tied to your billing model.

• 360Dialog invoices you (the Partner) directly — not your clients.

Billing Structure

Per-Number Charges

• Monthly license fee (flat rate per number, per month)

• WhatsApp conversation charges (Meta’s rates, passed through to you)

Invoices & Payments

• All WABA license fees and usage costs are aggregated under your Partner Hub account ID.

• You receive consolidated invoices from 360Dialog.

• You prepay to cover conversation usage for all clients and can recharge your balance anytime.

Client Billing

• You manage your own pricing — including markups or bundled offers — when invoicing clients.

Why This Matters

• Control: You manage both client onboarding and the commercial relationship.

• Responsibility: If a client stops paying, 360Dialog will continue to charge you until you cancel their license. This is possible either in the HUB or using the API.

• Scalability: One central dashboard and API to manage all clients efficiently.

Best For

• Partners reselling WhatsApp Business API access alongside their own services.

• Businesses that want a single consolidated invoice for all client activity.

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Next Steps

For a detailed breakdown of license fees, usage costs, and invoice structures under the Partner-Paid Model, please see our documentation on:

• Partner-Paid Pricing

• Partner-Paid Invoicing