Month Closing Invoice (MCI)

What to expect from the 360Dialog Partner-Paid billing model

The Month Closing Invoice (MCI) is issued automatically on the 1st of each month. It provides a full reconciliation of all per-message usage costs billed at Meta Rates for the previous month, across every WhatsApp Business Account (WABA) under your Partner Hub ID. Any amount payable is automatically charged to your saved payment method in the Partner Hub.

If no billable messages were sent in a given month, no MCI will be issued.

Monthly Closing Invoice Insights Table

Benefit	Description
Accurate Billing	Aligns 360Dialog billing data with Meta usage records.
Transparency	Clear breakdown of the most relevant financial figures directly on invoice.
Reconciliation	Tracks how usage, prepayments, refunds, and corrections affect your Credit Balance.
Consistency	Ensures no usage or prepayment is missed.

What's in the Monthly Closing Invoice

Key Account Details

• Invoice period

• Partner Hub ID

• Account identification

Line Items

Item	Description
WhatsApp Usage Costs	Total per-message costs (based on Meta Rates).
Settled with Credit Balance	Amount prepaid and applied toward usage costs.
Transaction Fee	Payment processing fees (4% for card payments).
Amount Payable	Any remaining balance charged to your saved payment method.

Monthly Summary

Field	Description
Hub ID	Partner account identification number.
Starting Balance	Credit carried over from previous cycle.
Total Added Funds	Prepayments added during the month.
Total Usage	Total per-message costs billed at Meta Rates.
Total Refunds	Refunds credited back to balance.
Ending Balance	Final Credit Balance after all activity.
Usage Reconciliation	Adjustments for discrepancies or data processing delays.

Example of Monthly Closing Invoice

Need Help?

If you have any questions about Monthly Closing Invoices or need assistance, our support team is ready to help.