How to become a Partner

Want to become a 360dialog Partner? Follow the step by step below.

Step 1. Signup / Create Partner Account

To become a 360dialog Partner, start by getting submitting the form in our website.
After submitting the form, you will receive a confirmation email. Clicking on the link available in this email will trigger your Partner Account creation.

Step 2. Access Partner Hub / Get your Partner ID

When your Partner Account is created, you will receive a welcome email with a link to set your password. Use to log in to your Partner Hub account.

Partner ID

The Partner ID is an unique ID that will be used for most API actions.
The easiest way to find your Partner ID is to log into the 360dialog Partner Hub on your browser and go to the "Partner Integration" section.
You can alternatively check the URL in the address bar of your browser. The Partner ID follows after the /partner/ parameter and can easily be identified by its PA suffix, see the image below.
To understand more about the Partner ID and credentials, see the Architecture and Security documentation.

Step 3: Confirm your payment settings

We offer two payment options: Direct Payment (when the client pays for their license fees and conversation fees directly to 360dialog) or Partner Payment (when the partner is responsible for paying on behalf of all clients. This option requires a signed contract).
Initially, your account is set for Direct Payment, but, if you prefer a Partner Payment plan, please reach out to our support team. Note that this requires payment connection and legal contract signature.

Step 4: Use Sandbox to test messaging

We recommend utilizing the sandbox environment to understand how messaging works.

Step 5. Choose which Signup to use

You can choose between Integrated Onboarding, Signup Link, or, if you are a Tech Provider Partner, you have the option to host the Embedded Signup and onboard clients.
Please refer to our documentation for guidance on how to create accounts.

Step 6. Integrate with Messaging API

After you onboarded your first number you can start using the Messaging API.
Refer to our documentation to learn how to send and receive messages.

Step 7. Manage your clients accounts

Once you onboard accounts, you can use either the Partner Hub or the Partner API to manage your clients.

In the Partner API

In the 360dialog Partner Hub